# Support & Solutions **URL:** https://forum.yarbo.com/c/support-solutions/16.md?page=1 [Latest](https://forum.yarbo.com/latest.md) · [Categories](https://forum.yarbo.com/categories.md) · [Tags](https://forum.yarbo.com/tags.md) **Page:** 2 --- ## [User APP with demo mode prior to purchase ](https://forum.yarbo.com/t/user-app-with-demo-mode-prior-to-purchase/6926)
**Author:** [@cfiair](https://forum.yarbo.com/u/cfiair)\ **Replies:** 4\ **Last updated:** [October 12, 2026, 8:18am UTC](https://forum.yarbo.com/t/user-app-with-demo-mode-prior-to-purchase/6926 "2026-10-12T08:18:50Z")
(uncertain of correct forum for this, so please move if required) Does the Yarbo app for iPhone’s have a demo section so I could review prior to purchasing such an investment? Many devices to include aircraft GPS system… --- ## [DC can't find satellites after 9 months in box](https://forum.yarbo.com/t/dc-cant-find-satellites-after-9-months-in-box/7783)
**Author:** [@maryanne](https://forum.yarbo.com/u/maryanne)\ **Replies:** 5\ **Last updated:** [October 12, 2026, 8:11am UTC](https://forum.yarbo.com/t/dc-cant-find-satellites-after-9-months-in-box/7783 "2026-10-12T08:11:09Z")
My Yarbo has been sitting in the garage waiting for new snow. When I put away the DC and Yarbo, everything was functioning well. I have now installed the DC on the roof. Since the DC has changed position by about 30 feet… --- ## [PoE brick does not have power](https://forum.yarbo.com/t/poe-brick-does-not-have-power/7788)
**Author:** [@gsinha](https://forum.yarbo.com/u/gsinha)\ **Replies:** 1\ **Last updated:** [October 12, 2026, 2:10am UTC](https://forum.yarbo.com/t/poe-brick-does-not-have-power/7788 "2026-10-12T02:10:14Z")
Hello: My PoE is not showing any LED light despite being plugged into a working socket. Do I need to replace it or is there any further check I can do? Obviously, the data center therefore refuses to power up either. Als… --- ## [Kudos to support!](https://forum.yarbo.com/t/kudos-to-support/7777)
**Author:** [@cycodelic](https://forum.yarbo.com/u/cycodelic)\ **Replies:** 1\ **Last updated:** [October 10, 2026, 7:09am UTC](https://forum.yarbo.com/t/kudos-to-support/7777 "2026-10-10T07:09:30Z")
I wanted to share a really positive experience I had with Yarbo support today. My Lawn Mower Pro module threw a hardware error related to the cutting motors, which completely paralyzed the mower. I opened a ticket, wait… --- ## [Having trouble setting up using NetRTK (GPS 99.0 m)](https://forum.yarbo.com/t/having-trouble-setting-up-using-netrtk-gps-99-0-m/7548)
**Author:** [@chris3](https://forum.yarbo.com/u/chris3)\ **Replies:** 12\ **Last updated:** [October 10, 2026, 1:54am UTC](https://forum.yarbo.com/t/having-trouble-setting-up-using-netrtk-gps-99-0-m/7548 "2026-10-10T01:54:28Z")
Hi! Excited to get my Yarbo snow blower up and running. Just testing things out while awaiting the module. I was able to test things out by temporarily setting up the Data Center and things worked well with that , but I’… --- ## [Tow mode usability = 0%?](https://forum.yarbo.com/t/tow-mode-usability-0/7699)
**Author:** [@FinniFan](https://forum.yarbo.com/u/FinniFan)\ **Replies:** 16\ **Last updated:** [October 9, 2026, 7:14pm UTC](https://forum.yarbo.com/t/tow-mode-usability-0/7699 "2026-10-09T19:14:35Z")
Hi everyone, I’m currently trying to set up tow mode. Leaves fall onto the grass and I bought a 42" leaf sweeper to attach it to Yarbo. As the Tow mode mapping capabilities are rather limited, I thought to use Memo… --- ## [Yarbo starting points - WTH Yarbo](https://forum.yarbo.com/t/yarbo-starting-points-wth-yarbo/7764)
**Author:** [@Don-Yarbo](https://forum.yarbo.com/u/Don-Yarbo)\ **Replies:** 12\ **Last updated:** [October 9, 2026, 12:22pm UTC](https://forum.yarbo.com/t/yarbo-starting-points-wth-yarbo/7764 "2026-10-09T12:22:10Z")
Perhaps it’s just me, but WTH is up with coming at the starting position backwards…100% of the time. it’s just insane. Finishing the perimeter run, it just has to seriously turn a teeny bit to start on the actual area,… --- ## [Recharge Battery Level](https://forum.yarbo.com/t/recharge-battery-level/7770)
**Author:** [@GROWF](https://forum.yarbo.com/u/GROWF)\ **Replies:** 3\ **Last updated:** [October 9, 2026, 8:13am UTC](https://forum.yarbo.com/t/recharge-battery-level/7770 "2026-10-09T08:13:49Z")
I searched this Forum and the Wiki and could not find the answer to this question: Does a software upgrades reset the Recharge Battery Level? I didn’t notice it until today, but somehow the Recharge Battery Level was r… --- ## [Maps for Specific Seasons](https://forum.yarbo.com/t/maps-for-specific-seasons/7765)
**Author:** [@Don-Yarbo](https://forum.yarbo.com/u/Don-Yarbo)\ **Replies:** 6\ **Last updated:** [October 8, 2026, 4:31pm UTC](https://forum.yarbo.com/t/maps-for-specific-seasons/7765 "2026-10-08T16:31:04Z")
Ok, so when using yardstick, it shows what area the dead end starts in. But I have both snow and grass areas on my maps that have to overlap, and I have dead ends that Yarbo is claiming start in snow zones due to overla… --- ## [WTH is going on with my Yarbo?](https://forum.yarbo.com/t/wth-is-going-on-with-my-yarbo/7661)
**Author:** [@B-Mod](https://forum.yarbo.com/u/B-Mod)\ **Replies:** 41\ **Last updated:** [October 8, 2026, 12:08pm UTC](https://forum.yarbo.com/t/wth-is-going-on-with-my-yarbo/7661 "2026-10-08T12:08:49Z")
I came out to find this. WTH, is there a diesel motor in the thing. App showed nothing wrong. I moved it back and forth with my hands and it just kept idling along. --- ## [Yet another NGZ Incursion - Propane Tank](https://forum.yarbo.com/t/yet-another-ngz-incursion-propane-tank/7492)
**Author:** [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Replies:** 57\ **Last updated:** [October 8, 2026, 9:55am UTC](https://forum.yarbo.com/t/yet-another-ngz-incursion-propane-tank/7492 "2026-10-08T09:55:13Z")
3-days on new firmware 50+ times mowing this area previously. The only reason I knew is the tank kicked the Emergency Stop button. Pardon the language but this shit has been going since the spring release. These are stra… --- ## [Updated to Firmware V3.14.20 (app 3.19.6) and GPS goes to 326.70ft](https://forum.yarbo.com/t/updated-to-firmware-v3-14-20-app-3-19-6-and-gps-goes-to-326-70ft/7679)
**Author:** [@jd1](https://forum.yarbo.com/u/jd1)\ **Replies:** 12\ **Last updated:** [October 8, 2026, 9:03am UTC](https://forum.yarbo.com/t/updated-to-firmware-v3-14-20-app-3-19-6-and-gps-goes-to-326-70ft/7679 "2026-10-08T09:03:35Z")
My Yarborough was working pretty well, but after updating to V3.14.20 my GPS goes from 0 to 326.70ft. It sometimes switches back to 0 and drives a foot or two before switching back to 326.70ft and stopping again. I resta… --- ## [Unable to access Yarbo contact](https://forum.yarbo.com/t/unable-to-access-yarbo-contact/7707)
**Author:** [@joendiane](https://forum.yarbo.com/u/joendiane)\ **Replies:** 11\ **Last updated:** [October 8, 2026, 8:56am UTC](https://forum.yarbo.com/t/unable-to-access-yarbo-contact/7707 "2026-10-08T08:56:18Z")
I am not able to connect to Yarbo to submit a ticket. The app shuts down and returns to the login page every time. Please advise! --- ## [Lost core ](https://forum.yarbo.com/t/lost-core/7735)
**Author:** [@sangermicah](https://forum.yarbo.com/u/sangermicah)\ **Replies:** 5\ **Last updated:** [October 7, 2026, 3:21pm UTC](https://forum.yarbo.com/t/lost-core/7735 "2026-10-07T15:21:06Z")
I posted this on a Yarbo Facebook page. I was recommended to post it here —— I posted this in another Yarbo site but they are not good at approving complaints. Thought I would try here today. ————- Question… 9-5-26 I… --- ## [Charging and HALO issues](https://forum.yarbo.com/t/charging-and-halo-issues/7090)
**Author:** [@moyer.jeffrey](https://forum.yarbo.com/u/moyer.jeffrey)\ **Replies:** 229\ **Last updated:** [October 7, 2026, 12:45pm UTC](https://forum.yarbo.com/t/charging-and-halo-issues/7090 "2026-10-07T12:45:48Z")
My recently replaced core has been running pretty much non-stop since I received it on Tuesday morning. However I am having two issues that I’m wondering if anyone else has seen. I have also opened a ticket. The Hal… --- ## [Bumper sensitivity](https://forum.yarbo.com/t/bumper-sensitivity/7690)
**Author:** [@andris.leja](https://forum.yarbo.com/u/andris.leja)\ **Replies:** 18\ **Last updated:** [October 7, 2026, 11:00am UTC](https://forum.yarbo.com/t/bumper-sensitivity/7690 "2026-10-07T11:00:23Z")
Bumper usually detects collisions, but yesterday i was surprised that while mowing the deadend yarbo had track slippage. This is how I found Yarbo. Front bumper smashed into tree, yarbo tried to move forward. Could there… --- ## [Does switching back and forth to NetRTK degrade accuracy?](https://forum.yarbo.com/t/does-switching-back-and-forth-to-netrtk-degrade-accuracy/7749)
**Author:** [@moyer.jeffrey](https://forum.yarbo.com/u/moyer.jeffrey)\ **Replies:** 6\ **Last updated:** [October 6, 2026, 2:30pm UTC](https://forum.yarbo.com/t/does-switching-back-and-forth-to-netrtk-degrade-accuracy/7749 "2026-10-06T14:30:09Z")
I’m trying to hypothesize what might be causing a subtle shift in the locational awareness of my Yarbo. Most of the time the little shift doesn’t matter, but along some edges it can make a real difference. Just by way o… --- ## [What did I do wrong](https://forum.yarbo.com/t/what-did-i-do-wrong/7741)
**Author:** [@Lives](https://forum.yarbo.com/u/Lives)\ **Replies:** 6\ **Last updated:** [October 5, 2026, 1:46am UTC](https://forum.yarbo.com/t/what-did-i-do-wrong/7741 "2026-10-05T01:46:25Z")
So I relocated my antenna to the roof from the back fence getting ready for winter. When through the reinstall and initialization. It had been shut down since June as I don’t have a yard to mow yet. After going through a… --- ## [Loss of GPS ](https://forum.yarbo.com/t/loss-of-gps/7683)
**Author:** [@ben2](https://forum.yarbo.com/u/ben2)\ **Replies:** 14\ **Last updated:** [October 3, 2026, 3:41pm UTC](https://forum.yarbo.com/t/loss-of-gps/7683 "2026-10-03T15:41:18Z")
My Yarbo has worked flawless at times, but lately its like someone drew a line around my yard, and I lose GPS at certain locations. It’s very repeatable and very wide open. I can drive it to the location it will lose GPS… --- ## [3rd replacement unit . Glitches Galore. ](https://forum.yarbo.com/t/3rd-replacement-unit-glitches-galore/3663)
**Author:** [@royjacob](https://forum.yarbo.com/u/royjacob)\ **Replies:** 17\ **Last updated:** [October 3, 2026, 12:22am UTC](https://forum.yarbo.com/t/3rd-replacement-unit-glitches-galore/3663 "2026-10-03T00:22:14Z")
I got my Yarbo unit in December 2024. Installation was challenging as there online videos were not clear when it came to installing the data center. Finally got it installed and started using it in May when the lawn nee… --- ## [Norton Blacklisted support.Yarbo.com](https://forum.yarbo.com/t/norton-blacklisted-support-yarbo-com/7710)
**Author:** [@moyer.jeffrey](https://forum.yarbo.com/u/moyer.jeffrey)\ **Replies:** 6\ **Last updated:** [October 2, 2026, 11:40pm UTC](https://forum.yarbo.com/t/norton-blacklisted-support-yarbo-com/7710 "2026-10-02T23:40:15Z")
This seems concerning… --- ## [NetRTK providing poor granularity of position](https://forum.yarbo.com/t/netrtk-providing-poor-granularity-of-position/7686)
**Author:** [@moyer.jeffrey](https://forum.yarbo.com/u/moyer.jeffrey)\ **Replies:** 51\ **Last updated:** [October 2, 2026, 10:17am UTC](https://forum.yarbo.com/t/netrtk-providing-poor-granularity-of-position/7686 "2026-10-02T10:17:33Z")
I decided to try out a recent work around to gain greater connectivity range by switching to NetRTK and unplugging the DC The connectivity is fine, but my app is showing me as having position granularity of 329 ft. Is … --- ## [New stuff](https://forum.yarbo.com/t/new-stuff/7672)
**Author:** [@laudav1285](https://forum.yarbo.com/u/laudav1285)\ **Replies:** 9\ **Last updated:** [October 1, 2026, 7:05pm UTC](https://forum.yarbo.com/t/new-stuff/7672 "2026-10-01T19:05:29Z")
Update on the snowblower pulley and belt cover. I dry ran the snowblower for 30 minutes without adverse effects. The main reason for the design was to protect the pulley and belts from debris. I’ll have to wait for wint… --- ## [Y Series Core 2024 and Mower Pro Error](https://forum.yarbo.com/t/y-series-core-2024-and-mower-pro-error/7662)
**Author:** [@martyndix](https://forum.yarbo.com/u/martyndix)\ **Replies:** 12\ **Last updated:** [October 1, 2026, 7:51am UTC](https://forum.yarbo.com/t/y-series-core-2024-and-mower-pro-error/7662 "2026-10-01T07:51:14Z")
My Core has gone into some sort of an error state. It did a reboot by itself (or something that looked like one) then the charger started flashing blue and a red light on the core flashing once every 3 seconds. I’m not h… --- ## [Yarbo Power off and restart message](https://forum.yarbo.com/t/yarbo-power-off-and-restart-message/7591)
**Author:** [@moyer.jeffrey](https://forum.yarbo.com/u/moyer.jeffrey)\ **Replies:** 26\ **Last updated:** [October 1, 2026, 3:02am UTC](https://forum.yarbo.com/t/yarbo-power-off-and-restart-message/7591 "2026-10-01T03:02:32Z")
Twice today when I’ve checked on my Yarbo it says it is working on a work plan called “Yarbo power off and restart”. See screenshots below. I don’t recall of hearing of this before. Anyone have insight? --- ## [Yarbo only works through Bluetooth — remote connection fails, and support has not responded](https://forum.yarbo.com/t/yarbo-only-works-through-bluetooth-remote-connection-fails-and-support-has-not-responded/7687)
**Author:** [@TimS](https://forum.yarbo.com/u/TimS)\ **Replies:** 7\ **Last updated:** [October 1, 2026, 12:33am UTC](https://forum.yarbo.com/t/yarbo-only-works-through-bluetooth-remote-connection-fails-and-support-has-not-responded/7687 "2026-10-01T00:33:18Z")
I’m posting here because I’ve spent a lot of time troubleshooting this issue and I still have not received a response from Yarbo support. At this point, I’m hoping someone in the community has seen this exact problem an… --- ## [Why does it take this route?](https://forum.yarbo.com/t/why-does-it-take-this-route/7698)
**Author:** [@gmc8757](https://forum.yarbo.com/u/gmc8757)\ **Replies:** 2\ **Last updated:** [September 30, 2026, 8:26pm UTC](https://forum.yarbo.com/t/why-does-it-take-this-route/7698 "2026-09-30T20:26:26Z")
I was wondering if there was some setting I could adjust that would keep the yarbo working in a certain area and not move on until that section was fully completed? It does one part, and then moves around the house to an… --- ## [Rover will not pick up GPS](https://forum.yarbo.com/t/rover-will-not-pick-up-gps/7684)
**Author:** [@sheridan\_heather](https://forum.yarbo.com/u/sheridan_heather)\ **Replies:** 5\ **Last updated:** [September 30, 2026, 10:58am UTC](https://forum.yarbo.com/t/rover-will-not-pick-up-gps/7684 "2026-09-30T10:58:03Z")
Hi - We just bought our Yarbo. A friend (also a Yarbo owner) helped us set it up but we’re having issues around the rover picking up an accurate GPS signal. I’m including screenshots from the app. We’ve moved it into t… --- ## [One account for two separate units](https://forum.yarbo.com/t/one-account-for-two-separate-units/7693)
**Author:** [@Boyplunger](https://forum.yarbo.com/u/Boyplunger)\ **Replies:** 2\ **Last updated:** [September 30, 2026, 10:35am UTC](https://forum.yarbo.com/t/one-account-for-two-separate-units/7693 "2026-09-30T10:35:22Z")
I purchased two units and I’m looking to see if I’m able to control both units under the same app. Each unit has its own data center. I’m just checking to make sure I do not need to do anything or register a new account … --- ## [Changed my RTK to Pro models. Changes to reception and weird behavior](https://forum.yarbo.com/t/changed-my-rtk-to-pro-models-changes-to-reception-and-weird-behavior/7659)
**Author:** [@jasonrusso](https://forum.yarbo.com/u/jasonrusso)\ **Replies:** 6\ **Last updated:** [September 29, 2026, 5:09pm UTC](https://forum.yarbo.com/t/changed-my-rtk-to-pro-models-changes-to-reception-and-weird-behavior/7659 "2026-09-29T17:09:45Z")
I finally had time to replace the RTK on the data center yesterday. I changed them on the rover prior. It’s kind of a project hanging out of the 2nd floor windows, lol. I did notice an immediate increase in cnr on GPS… [Previous page](https://forum.yarbo.com/c/support-solutions/16.md) [Next page](https://forum.yarbo.com/c/support-solutions/16.md?page=2)