# Warranty, Return and Refund

**URL:** https://forum.yarbo.com/c/warranty-return-and-refund/27.md?page=1

[Latest](https://forum.yarbo.com/latest.md) · [Categories](https://forum.yarbo.com/categories.md) · [Tags](https://forum.yarbo.com/tags.md)

**Page:** 2

---

## [Helpdesk Weekend Hours ](https://forum.yarbo.com/t/helpdesk-weekend-hours/3099)

<div class="topic-metadata">

**Author:** [@Pete\_Michigan\_Dealer](https://forum.yarbo.com/u/Pete_Michigan_Dealer)\
**Replies:** 5\
**Last updated:** [July 21, 2025, 5:14pm UTC](https://forum.yarbo.com/t/helpdesk-weekend-hours/3099 "2025-07-21T17:14:39Z")

</div>

Anyone know what the working hours of the helpdesk over the weekend? I am waiting on an OTA firmware update that I had a support ticket placed yesterday. Hoping I can get my Yarbo to move for the first time ever but as o…

---

## [Yarbo hasn't worked as promised from day one.](https://forum.yarbo.com/t/yarbo-hasnt-worked-as-promised-from-day-one/2478)

<div class="topic-metadata">

**Author:** [@bbeier](https://forum.yarbo.com/u/bbeier)\
**Replies:** 1\
**Last updated:** [June 23, 2025, 3:35am UTC](https://forum.yarbo.com/t/yarbo-hasnt-worked-as-promised-from-day-one/2478 "2025-06-23T03:35:23Z")

</div>

First, ordered in July, it took 6 months to receive my first unit. Finally when I did, the first core failed and I never got my driveway cleared of snow, not even once. Spring came and I have gone thru 5 more cores and …

---

## [Need Shipping label for returning core to Yarbo](https://forum.yarbo.com/t/need-shipping-label-for-returning-core-to-yarbo/1871)

<div class="topic-metadata">

**Author:** [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\
**Replies:** 14\
**Last updated:** [June 4, 2025, 4:48pm UTC](https://forum.yarbo.com/t/need-shipping-label-for-returning-core-to-yarbo/1871 "2025-06-04T16:48:36Z")

</div>

Can someone please send a return label for me to print out for the boxed damaged core in shipping please. The Yarbo site has me a pickup time for 5/27/25. Thanks for all your help.

---

## [Cancelling an order](https://forum.yarbo.com/t/cancelling-an-order/1999)

<div class="topic-metadata">

**Author:** [@David1](https://forum.yarbo.com/u/David1)\
**Replies:** 2\
**Last updated:** [May 29, 2025, 6:35pm UTC](https://forum.yarbo.com/t/cancelling-an-order/1999 "2025-05-29T18:35:11Z")

</div>

I would like to cancel my order for the new trimmer attachment. How do I go about doing this?

---

## [Order #2268](https://forum.yarbo.com/t/order-2268/1602)

<div class="topic-metadata">

**Author:** [@ericmiller0774](https://forum.yarbo.com/u/ericmiller0774)\
**Replies:** 2\
**Last updated:** [May 8, 2025, 8:41pm UTC](https://forum.yarbo.com/t/order-2268/1602 "2025-05-08T20:41:20Z")

</div>

Just checking on status of my order.

[Previous page](https://forum.yarbo.com/c/warranty-return-and-refund/27.md)