# Battery at 0% how do you charge it **URL:** \ **Category:** Support & Solutions\ **Created:** [July 14, 2025, 4:52pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006 "2025-07-14T16:52:00Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [July 22, 2025, 5:32pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/41 "2025-07-22T17:32:55Z")
but fruitful… Working fine: ![screenshot_2025-07-22_13-11-07-076](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/1/12d7614ec1b5986c110148cf24af1784dc67376b.jpeg) One minute Later. No HaLow or gps and battery grayed out. ![screenshot_2025-07-22_13-12-07-074](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/9/9e78de0fc96df140200e76173b0cbcdeaea24c4c.jpeg) One minute later suspended: ![screenshot_2025-07-22_13-13-07-072](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/b/bfff0d66fe9ed4ee474d8cdb26b96d20201ca889.jpeg) HaLow, GPS, and battery are all back. Something smells off… should I reopen my suspended without cause ticket? @Yarbo-Forum ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [July 22, 2025, 6:07pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/42 "2025-07-22T18:07:05Z")
Interestingly enough, I got an email from support about one of my other tickets at 13:14 asking me to keep Yarbo powered on and connected to the internet. Do the workplans get suspended when support hops online to check logs? ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [July 22, 2025, 9:39pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/43 "2025-07-22T21:39:41Z")
That’s an interesting question. I’d guess it depends what they did. I’m not a big fan of support being able to access my equipment without me actively approving that access. They don’t know what you or the machine are doing when they start poking around. Maybe it’s on your new workbench for service? ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [July 22, 2025, 10:12pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/44 "2025-07-22T22:12:57Z")
Gratuitous timelapse ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [July 22, 2025, 10:17pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/45 "2025-07-22T22:17:48Z")
Do you have the time-synced diags for this clip? ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [July 22, 2025, 10:22pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/46 "2025-07-22T22:22:17Z")
I have been playing with that. I mirrored my iPhone on my Mac. It was set to the Diag screen. Can’t scroll it to where I want it. But at some point the answer will be yes. Will be handy to track my HaLow signal strength and satellite coverage. ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [July 22, 2025, 10:25pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/47 "2025-07-22T22:25:19Z")
We SHOUDN’T have to develop this stuff. Logging should handle it all and give a clear picture, but this is where we’re at. ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [July 22, 2025, 10:39pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/48 "2025-07-22T22:39:49Z")
I’m sure the logs are there. We just lack access to them. But it’s doable. ![Screenshot](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/f/fe986bdc67f718dbeba956f443de3b8d4241aae4.jpeg) ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [July 22, 2025, 10:41pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/49 "2025-07-22T22:41:29Z")
That looks to be a winner. Screen caps will get both… and you give a lot of credit on logs that I’m not sure is due. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [July 23, 2025, 12:48am UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/50 "2025-07-23T00:48:49Z")
Yarbo support has access to a ton of logs. This is why it’s so critical to give support as close to the times the incidents occurred as possible so they can narrow it down in the logs quicker. Otherwise they have to sift through tons of data to get to the issues. I like what you did here with the screenshots. Very handy. I often leave the app open on my computer (Mac) while I run the plans and keep an eye on things. I disable bluetooth though. ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [July 23, 2025, 12:54am UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/51 "2025-07-23T00:54:02Z")
> [@bryan.wheeler](#): > > I disable bluetooth though Disable bluetooth on your Mac? ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [July 23, 2025, 12:54am UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/52 "2025-07-23T00:54:46Z")
Yep, otherwise the rover latches on even way out at the end of the yard and the app is delayed like crazy ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [July 23, 2025, 1:55am UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/53 "2025-07-23T01:55:05Z")
Well look at that, grabbing bluetooth while sitting on the charger. Tricky devil… ![screenshot_2025-07-22_21-04-16-075](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/4/4f3d241b638485e63b6518d5e75a1f68890baf8b.jpeg) ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [July 23, 2025, 1:55am UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/54 "2025-07-23T01:55:59Z")
I can hear Dave Chapelle now… Gotcha… ---
**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\ **Post date:** [July 23, 2025, 7:03am UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/55 "2025-07-23T07:03:34Z")
Thanks for sharing the update regarding the suspend issue. I’ve noticed that you’ve also included this in your support ticket—our support team will further investigate the matter and get back to you with a response. We appreciate you bringing this to our attention! ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [July 23, 2025, 12:25pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/56 "2025-07-23T12:25:13Z")
@Yarbo-Forum when a support team member is retrieving the logs, does this suspend an active workplace? The timing of an email from one of my tickets is pretty close to the time of the suspended work plan. ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [July 23, 2025, 12:27pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/57 "2025-07-23T12:27:28Z")
There should be a way to toggle BT in the App as well. I don’t want to turn it off globally on my phone as it’s the key to my cars! ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [July 23, 2025, 5:44pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/58 "2025-07-23T17:44:25Z")
Yes I asked for this a long time ago and was told it was in the works. Not sure if that changed or not. ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [July 23, 2025, 7:59pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/59 "2025-07-23T19:59:15Z")
It takes time to turn off bluetooth. Can’t rush these things. 😉 ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [July 23, 2025, 11:41pm UTC](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006/60 "2025-07-23T23:41:36Z")
I can’t tell you how many support tickets this would probably solve. Should be a priority IMHO. [Previous page](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006.md?page=2) [Next page](https://forum.yarbo.com/t/battery-at-0-how-do-you-charge-it/3006.md?page=4)