# Can’t add Yarbo to app 

**URL:** <https://forum.yarbo.com/t/can-t-add-yarbo-to-app/4752>\
**Category:** Software Issues\
**Created:** [December 15, 2025, 1:41am UTC](https://forum.yarbo.com/t/can-t-add-yarbo-to-app/4752 "2025-12-15T01:41:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wxmiked](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/wxmiked/32/3826_2.png) [@wxmiked](https://forum.yarbo.com/u/wxmiked)\
**Post date:** [December 15, 2025, 1:41am UTC](https://forum.yarbo.com/t/can-t-add-yarbo-to-app/4752/1 "2025-12-15T01:41:45Z")

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Cant find Yarbo core standing 2 feet in front of it. Bluetooth not found. Flashing lights red blue green and. O ready to work voice.

I have a ticket 139873

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**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\
**Post date:** [December 15, 2025, 2:15am UTC](https://forum.yarbo.com/t/can-t-add-yarbo-to-app/4752/2 "2025-12-15T02:15:57Z")

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sounds like a stuck firmware update. You have a ticket so I’m sure support will get it resolved.

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**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\
**Post date:** [December 15, 2025, 6:00am UTC](https://forum.yarbo.com/t/can-t-add-yarbo-to-app/4752/3 "2025-12-15T06:00:22Z")

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Hi there, sorry you’re running into this issue.

This behavior may be related to a firmware update. As mentioned in our reply on your support ticket #139873, have you had a chance to schedule a meeting with our technical team yet?

During that session, one of our field service engineers will work with you directly to diagnose the issue and guide you to a solution.