# I received a replacement yarbo core, but i can't get my physical remote to pair with it? 

**URL:** <https://forum.yarbo.com/t/i-received-a-replacement-yarbo-core-but-i-cant-get-my-physical-remote-to-pair-with-it/6417>\
**Category:** Support & Solutions\
**Created:** [June 4, 2026, 2:20am UTC](https://forum.yarbo.com/t/i-received-a-replacement-yarbo-core-but-i-cant-get-my-physical-remote-to-pair-with-it/6417 "2026-06-04T02:20:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jondorothy922](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/jondorothy922/32/233_2.png) [@jondorothy922](https://forum.yarbo.com/u/jondorothy922)\
**Post date:** [June 4, 2026, 2:20am UTC](https://forum.yarbo.com/t/i-received-a-replacement-yarbo-core-but-i-cant-get-my-physical-remote-to-pair-with-it/6417/1 "2026-06-04T02:20:39Z")

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Hello I’m needing some help, my original yarbo core had a circuit board issue that left it unable to work properly. I received a new core and have it linked to the data center, the charging dock and imported my original maps. Everything is working great once again except I’m unable to pair the physical remote with the new core?

What is the procedure needed? How do I get this accomplished? Honestly I was really hoping for the new core to come with a remote so I could just return this one with the old core.

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**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\
**Post date:** [June 4, 2026, 3:32am UTC](https://forum.yarbo.com/t/i-received-a-replacement-yarbo-core-but-i-cant-get-my-physical-remote-to-pair-with-it/6417/2 "2026-06-04T03:32:17Z")

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Take a look at this procedure and let me know if you have any questions or it doesn’t work for some reason and we can try and figure out why.

> **[Physical Controller Pairing Guide](https://wiki.yarbo.com/en/controller/reconnect-controller)**
>
> If your Yarbo controller loses connection or if you're setting it up for the first time after some maintenance, it’s easy to reconnect the physical controller with your Yarbo core.

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**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\
**Post date:** [June 4, 2026, 3:55am UTC](https://forum.yarbo.com/t/i-received-a-replacement-yarbo-core-but-i-cant-get-my-physical-remote-to-pair-with-it/6417/3 "2026-06-04T03:55:03Z")

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Hi there,

I’m glad to hear that your new Core is up and running and that you were able to reconnect it to the Data Center, charging dock, and restore your maps.

For the controller pairing issue, please follow the steps in the Wiki article under **“Scenario 2: Physical Controller Was Sent Separately.”** This guide walks through the process of pairing an existing physical controller with a replacement Core.

If you’re still unable to pair the controller after following those steps, please let us know. We’ll be happy to continue troubleshooting with you and help get everything working properly.

Thanks, and keep us posted!