# Left wheel lock NEW YARBO **URL:** \ **Category:** Support & Solutions\ **Created:** [January 4, 2026, 1:25am UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947 "2026-01-04T01:25:02Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![marineyoo1980](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/marineyoo1980/32/4158_2.png) [@marineyoo1980](https://forum.yarbo.com/u/marineyoo1980)\ **Post date:** [January 4, 2026, 1:25am UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/1 "2026-01-04T01:25:02Z")
I just set up my Yarbo. It was setting up fine until it had difficulty climbing on to the dock. I think the dock was too high off the ground and the impellers kept scratching at the dock. I shut itself down. When I went to drive it again it showed the left wheel lock notification. I have a gravelly hilly driveway and before the issue the tracks were trying to gain traction. I’ve taken the left track off. Nothing obviously blocking. Going to let it melt for a bit in my garage. I can move the tracks with my free hand. Thoughts? ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [January 4, 2026, 2:07am UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/2 "2026-01-04T02:07:12Z")
Get a ticket opened if you haven’t already. If you can move the left track by hand, it sounds electronic and not mechanical. ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [January 4, 2026, 2:53am UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/3 "2026-01-04T02:53:51Z")
Maybe unplug the battery for 15-30 minutes? ---
**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\ **Post date:** [January 4, 2026, 7:29am UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/4 "2026-01-04T07:29:12Z")
Thanks for sharing the details. This does sound like something that may require further investigation from our team. At the moment, I’m not able to find a related support ticket in our system. Could you please submit a support ticket and include as much detail as possible, such as a description of what happened along with any relevant photos or videos? That will allow our support team to better understand the situation, identify the root cause, and help find the appropriate solution. Thank you for your cooperation, and we’ll be happy to assist once the ticket is submitted. ---
**Author:** ![steve](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/steve/32/816_2.png) [@steve](https://forum.yarbo.com/u/steve)\ **Post date:** [January 4, 2026, 9:49am UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/5 "2026-01-04T09:49:26Z")
If the track is off and you can spin the drive wheel, check the drive wheel for wobble. On mine, the cogs were able to collide with the rail. ---
**Author:** ![marineyoo1980](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/marineyoo1980/32/4158_2.png) [@marineyoo1980](https://forum.yarbo.com/u/marineyoo1980)\ **Post date:** [January 4, 2026, 9:17pm UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/6 "2026-01-04T21:17:07Z")
New here. How do I submit a ticket ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [January 4, 2026, 9:40pm UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/7 "2026-01-04T21:40:39Z")
Easiest way is in the app when you first open it, click the person on the top right and go into support center. Even easier is just to email [support@yarbo.com](mailto:support@yarbo.com) ---
**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\ **Post date:** [January 5, 2026, 5:43am UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/8 "2026-01-05T05:43:47Z")
Welcome! As Bryan mentioned, you can submit a ticket directly through the **Support Center in the app** , which is the quickest way to get help. Alternatively, you can also open a ticket by sending an email to **[support@yarbo.com](mailto:support@yarbo.com)**. If you have any trouble finding it or need guidance, feel free to ask — happy to help. ---
**Author:** ![ken.w.gregory](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/ken.w.gregory/32/922_2.png) [@ken.w.gregory](https://forum.yarbo.com/u/ken.w.gregory)\ **Post date:** [January 5, 2026, 2:43pm UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/9 "2026-01-05T14:43:47Z")
And just to be complete there is also [Support.yarbo.com](https://support.yarbo.com). Get logged in and choose my area. I prefer the web interface as I can see all my tickets and have more real estate to interact. ---
**Author:** ![falconfixer](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/falconfixer/32/1493_2.png) [@falconfixer](https://forum.yarbo.com/u/falconfixer)\ **Post date:** [February 2, 2026, 2:04am UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/10 "2026-02-02T02:04:02Z")
That worked for me. ---
**Author:** ![falconfixer](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/falconfixer/32/1493_2.png) [@falconfixer](https://forum.yarbo.com/u/falconfixer)\ **Post date:** [February 8, 2026, 6:09pm UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/11 "2026-02-08T18:09:41Z")
Well it did for a while…. Seeing if it resets again. Time to put a ticket in and have them send me a left drive. I wish to God anyway…. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [February 8, 2026, 6:44pm UTC](https://forum.yarbo.com/t/left-wheel-lock-new-yarbo/4947/12 "2026-02-08T18:44:22Z")
They may if it is indeed a hardware issue vs something software related. This was shared in the FaceBook groups by a user who replaced his. [https://www.youtube.com/watch?v=78bEWqKmkxY](https://www.youtube.com/watch?v=78bEWqKmkxY)