@Yarbo-Forum it’s been now 1 month since I have been waiting my problem to be fixed and I could start using my yarbo again. Can you please make it so that my replacement M1 unit will be sent to me. Like soon. A simple solution like that in my head at least shouldn’t take 1+ month to fix.
Thanks
After another 4 days of silence I thought I will remind myself to @Yarbo-Forum
The silence can be deafening!
I’m happy to report that i received a tracking confirmation earlier today that something is heading my way. Let’s hope it is the M1 replacement unit and not some new practical joke on me again.
Things magically started moving in the right direction after yesterday me posting here the reminder that I’m still alive and waiting for the new unit. At the same time I also sent support an email. It started with “I hope you are in good health”. I have been getting same type of message more from Yarbo then from my family doctor in 20 years.
I’m hopeful that my 1+month patience exercise will soon be over.
@Yarbo-Forum I do expect some sort of compensation for the jokery you have played on me this time. Not cool
Sorry for the delayed response. I’ve checked your replacement record in our system, and you can expect to receive the tracking number soon.
Happy to report that today I finally received the replacement unit. Good days are back.
There is however room for improvement. 1,5 months to fix one simple problem is not really ok.
Congrats on the replacement unit!
I hope this is the end of your Yarbo issues for a while. Not you can get back to robotically cutting the grass and relaxing!