# New Core, Missing Parts, and Damaged to core in shipping

**URL:** <https://forum.yarbo.com/t/new-core-missing-parts-and-damaged-to-core-in-shipping/1394>\
**Category:** Support & Solutions\
**Created:** [April 27, 2025, 6:04pm UTC](https://forum.yarbo.com/t/new-core-missing-parts-and-damaged-to-core-in-shipping/1394 "2025-04-27T18:04:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dandbstephens](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/dandbstephens/32/279_2.png) [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\
**Post date:** [April 27, 2025, 6:04pm UTC](https://forum.yarbo.com/t/new-core-missing-parts-and-damaged-to-core-in-shipping/1394/1 "2025-04-27T18:04:21Z")

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Just got in everything for my new core, and mowing unit. Missing both low antennas. The lower frame bumper has been bent upward in shipping, or from the factory. It’s so far up I can’t even open the cover to power the unit on.

 ![Yarbo 2](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/1X/026765c059a60fb7c6daf4ee437329582a0cd329.jpeg)

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**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\
**Post date:** [April 27, 2025, 7:47pm UTC](https://forum.yarbo.com/t/new-core-missing-parts-and-damaged-to-core-in-shipping/1394/2 "2025-04-27T19:47:33Z")

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The low antennas and high antennas are the same. The RTK/GPS antennas just come preinstalled on the top of the high mount extensions. They unscrew from the top of the extensions by hand. You can see a small diagram depicting this in the instructions. As for the frame, take a block of wood and a hammer and gently adjust the frame down until you can open the cover. This is a sanctioned method by Yarbo.

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**Author:** ![dandbstephens](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/dandbstephens/32/279_2.png) [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\
**Post date:** [April 28, 2025, 2:37pm UTC](https://forum.yarbo.com/t/new-core-missing-parts-and-damaged-to-core-in-shipping/1394/3 "2025-04-28T14:37:18Z")

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Please show where to hammer a block of wood without busting the covers? Thanks

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**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\
**Post date:** [April 28, 2025, 3:52pm UTC](https://forum.yarbo.com/t/new-core-missing-parts-and-damaged-to-core-in-shipping/1394/4 "2025-04-28T15:52:11Z")

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[![](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/1X/be4214e90922564cf6d1c2e16f2d6933a22eaca6.jpeg "How to Remove a Stuck Rear Cover?") ](https://www.youtube.com/watch?v=VxLPnGC8otw)