# Not receiving firmware update for core **URL:** \ **Category:** Support & Solutions\ **Created:** [September 7, 2026, 1:46am UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476 "2026-09-07T01:46:34Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![noisy-aioli8y](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/noisy-aioli8y/32/457_2.png) [@noisy-aioli8y](https://forum.yarbo.com/u/noisy-aioli8y)\ **Post date:** [September 7, 2026, 1:46am UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/1 "2026-09-07T01:46:34Z")
I recently purchased a Yarbo Y model, core, data centre and some other modules. My core came with Firmware 3.12.0 It has not updated since then. It has good connections to the Internet. Is there a way that I can force it to request an update? Perhaps the firmware push is needed? SN 26070103Y8HHV015 ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [September 7, 2026, 1:51am UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/2 "2026-09-07T01:51:03Z")
Open a ticket with support and they can push it for you. ---
**Author:** ![noisy-aioli8y](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/noisy-aioli8y/32/457_2.png) [@noisy-aioli8y](https://forum.yarbo.com/u/noisy-aioli8y)\ **Post date:** [September 7, 2026, 6:13pm UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/3 "2026-09-07T18:13:03Z")
#240431 ---
**Author:** ![noisy-aioli8y](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/noisy-aioli8y/32/457_2.png) [@noisy-aioli8y](https://forum.yarbo.com/u/noisy-aioli8y)\ **Post date:** [September 7, 2026, 6:18pm UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/4 "2026-09-07T18:18:35Z")
I was expecting that after I first unboxed it and set it up that a firmware update would happen so that it was at least current. But that didn’t happen. I’m surprised in this day and age that the core can’t poll to see if a new update is available. If it truly waits for a push, with the risk that the push is missed, then perhaps a “feature” to request a push could be added? ---
**Author:** ![B-Mod](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/b-mod/32/292_2.png) [@B-Mod](https://forum.yarbo.com/u/B-Mod)\ **Post date:** [September 7, 2026, 6:27pm UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/5 "2026-09-07T18:27:45Z")
Did you connect the core to wifi? If so then disconnect the battery for 5 minutes and restart. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [September 7, 2026, 6:28pm UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/6 "2026-09-07T18:28:12Z")
Yes they need to revamp how updates are done. It should auto update but sometimes something on the backend doesn’t go right and they have to intervene. ---
**Author:** ![noisy-aioli8y](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/noisy-aioli8y/32/457_2.png) [@noisy-aioli8y](https://forum.yarbo.com/u/noisy-aioli8y)\ **Post date:** [September 7, 2026, 7:01pm UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/7 "2026-09-07T19:01:29Z")
I have connected it to WiFi. Alas, I am away from home so disconnecting the battery for 5 mins is beyond my virtual abilities. ---
**Author:** ![noisy-aioli8y](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/noisy-aioli8y/32/457_2.png) [@noisy-aioli8y](https://forum.yarbo.com/u/noisy-aioli8y)\ **Post date:** [September 7, 2026, 7:02pm UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/8 "2026-09-07T19:02:41Z")
Is connecting it to WiFi an “No No”? I could block it on my router. ---
**Author:** ![B-Mod](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/b-mod/32/292_2.png) [@B-Mod](https://forum.yarbo.com/u/B-Mod)\ **Post date:** [September 7, 2026, 7:29pm UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/9 "2026-09-07T19:29:13Z")
If it is brand new and not connected to the data center yet, then you need to have it on wifi to get the firmware update. If you can’t do a battery pull, then waiting on support might be your best bet. Stopping the app sometimes helps too. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [September 7, 2026, 8:29pm UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/10 "2026-09-07T20:29:59Z")
It is for general use. Despite what support will tell you. You can remotely forget the WiFi network though. ---
**Author:** ![noisy-aioli8y](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/noisy-aioli8y/32/457_2.png) [@noisy-aioli8y](https://forum.yarbo.com/u/noisy-aioli8y)\ **Post date:** [September 19, 2026, 4:22pm UTC](https://forum.yarbo.com/t/not-receiving-firmware-update-for-core/7476/11 "2026-09-19T16:22:49Z")
Thanks to everyone for the advice and help. I am now receiving updates. I can’t wait to get home!