# Power Board Issue (B009) **URL:** \ **Category:** Support & Solutions\ **Created:** [May 11, 2026, 10:05pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089 "2026-05-11T22:05:50Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![dandbstephens](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/dandbstephens/32/279_2.png) [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\ **Post date:** [May 11, 2026, 10:05pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/1 "2026-05-11T22:05:50Z")
I’m getting a alarm on my app. Yarbo is mowing fine so far. On My App it says. “Power Board Issue Please Contact Us for Support.(B009)” With a red triangle. Any help would be greatly appreciated. Hopefully it can be handled through support. Not ready to go through another core again. This is my 3rd one. Thank You for any help. So I submitted a ticket to Support. #196695 🤞 ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [May 11, 2026, 10:08pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/2 "2026-05-11T22:08:28Z")
Did you hot swap the module by chance? Try pulling the battery cable for 5 mins and then powering up. If still there, you can hold the power button for 60 seconds to reset the error. If it comes back, then it’s definitely something support is going to have to dig deeper on. ---
**Author:** ![dandbstephens](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/dandbstephens/32/279_2.png) [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\ **Post date:** [May 11, 2026, 10:14pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/3 "2026-05-11T22:14:03Z")
I’ll try that for sure. It has went away with Restarts, and Shutdowns from the App. But I haven’t done a complete Power Down with the battery. I’ll update. Thanks again. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [May 11, 2026, 10:16pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/4 "2026-05-11T22:16:48Z")
If it went away then you are probably good to go. ---
**Author:** ![dandbstephens](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/dandbstephens/32/279_2.png) [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\ **Post date:** [May 13, 2026, 12:49am UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/5 "2026-05-13T00:49:11Z")
@bryan.wheeler @Yarbo-Forum So update haven’t heard back from support yet. Support ticket #196695. Tried the hot swap, pulling the battery cable for 5 mins and then powering up. Still there, held the power button for 60 seconds to try reset the error. It came back first with a missing module. Then multiple camera errors. Once that seem to settle down for a few. I sent him on a short small job. He’s cutting, but shortly after the “Power Board Issue Please Contact Us for Support.(B009)” has come back. So bringing him back the the charging pad for the night. Hoping I hear back. Thanks again. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [May 13, 2026, 1:28am UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/6 "2026-05-13T01:28:48Z")
The other thing you could try would be swapping in the SAM and doing the same procedure to see if it’s something with the module itself that might be causing it. Hopefully you hear back from support before needing to do that. ---
**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\ **Post date:** [May 13, 2026, 6:46am UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/7 "2026-05-13T06:46:21Z")
Hi there, I’ve checked your support ticket in our system, and our team will work on your case as soon as possible. We’ve recently experienced a higher-than-normal volume of support tickets, so response times may currently be a bit slower than usual. We sincerely appreciate your patience and understanding while our team investigates the issue and follows up with you. ---
**Author:** ![dandbstephens](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/dandbstephens/32/279_2.png) [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\ **Post date:** [May 13, 2026, 10:23pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/8 "2026-05-13T22:23:41Z")
@Yarbo-Forum Thanks for getting back to me. I got an email from support this morning. ![image](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/f/f4d99fd69f18d4194acce9f05fd27122c8c265bd.png) So I got home today after this came this morning. Set Yarbo out for a job this afternoon when I got home. This is what I got before the job could be completed. Thanks again. This is the screen shots Support asked for, if I had any problems. ![thumbnail](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/5/540fd9318ab8eda8aff53e6ca0e88768906e9079.jpeg) ![thumbnail_002](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/7/74438f7af5d41b68e74c78efa9f4d10d4788dda2.jpeg) Thanks for any help to resolve the issues. ---
**Author:** ![dandbstephens](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/dandbstephens/32/279_2.png) [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\ **Post date:** [May 15, 2026, 10:05pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/9 "2026-05-15T22:05:26Z")
@Yarbo-Forum @bryan.wheeler So got home today, and opened emails. I got a follow up on the issue I was having on Support ticket #196695. Not sure how I feel as of now about the email. But they are the pros on these issues. So I guess I have no choice but play through.😉 ![image](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/8/8f5f10c1b4dd4b6bc4080d0fd37ee038ed0a15e6.png) ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [May 15, 2026, 11:38pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/10 "2026-05-15T23:38:30Z")
False alerts are not uncommon. Let’s hope that is all it is and hopefully you don’t see it ever again. ---
**Author:** ![kinglerch](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/kinglerch/32/489_2.png) [@kinglerch](https://forum.yarbo.com/u/kinglerch)\ **Post date:** [May 16, 2026, 12:47am UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/11 "2026-05-16T00:47:30Z")
I would suggest trying to improve the connection then. Deoxit, petroleum jelly, those contact spring things they were sending out at one time? Because if the problem isn’t with the core, it may be the connection to the modules. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [May 16, 2026, 1:27am UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/12 "2026-05-16T01:27:48Z")
Definitely could be some corrosion on the module connector contacts or something like that. ---
**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\ **Post date:** [May 18, 2026, 9:57am UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/14 "2026-05-18T09:57:32Z")
Thanks for the update. If this issue continues to happen frequently, please feel free to keep us updated though your support ticket. ---
**Author:** ![dandbstephens](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/dandbstephens/32/279_2.png) [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\ **Post date:** [May 18, 2026, 10:02am UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/15 "2026-05-18T10:02:02Z")
@yarbo-forum I’m going to pull it apart this afternoon when I get home. Was very busy over the weekend. I was getting multiple alarms on my app. Main was front camera, then multiple module not connected. It’s been on the charge all weekend. I did try the power down, reset, and restart a couple of times. Still shows no module. Yet was running almost an hour Friday, then the issues started, as they have in the past.🤔 ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [May 18, 2026, 1:50pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/16 "2026-05-18T13:50:16Z")
Use Dielectric grease on the module connectors. It prevents moisture intrusion, corrosion, and improves the electrical connections. It’s cheap insurance. ---
**Author:** ![dandbstephens](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/dandbstephens/32/279_2.png) [@dandbstephens](https://forum.yarbo.com/u/dandbstephens)\ **Post date:** [May 20, 2026, 10:39am UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/17 "2026-05-20T10:39:29Z")
@bryan.wheeler @cobradunn @Yarbo-Forum Hello all just got an email early this morning. Wanted to give the update I got from support. Support Ticket #196695 ![image](https://canada1.discourse-cdn.com/flex007/uploads/yarbo/original/2X/0/068a398890ce3775f8eb6c39b7ed2068079de114.png) So I’ll post when I hear back. Hope everyone has a wonderful day.🤔 ---
**Author:** ![mdierauf](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/mdierauf/32/45_2.png) [@mdierauf](https://forum.yarbo.com/u/mdierauf)\ **Post date:** [May 20, 2026, 1:49pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/18 "2026-05-20T13:49:33Z")
I also get the B009 error about 2 weeks ago. Called support and was told I’d hear back in 24-48 hours. Finally heard back after 12 days to thank me for my patience without offering any other information or updates. Meanwhile resetting initially removed the error but it soon returned along with occasional camera issues and poor GPS performance. Now the app won’t connect to the core and I get a Network Error message. Unplugging the battery didn’t help. Hoping that I hear something positive from Yarbo sooner rather than later. Mark ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [May 20, 2026, 2:29pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/19 "2026-05-20T14:29:02Z")
Drop your ticket number here so @Yarbo-Forum can follow up on your status ---
**Author:** ![mdierauf](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/mdierauf/32/45_2.png) [@mdierauf](https://forum.yarbo.com/u/mdierauf)\ **Post date:** [May 20, 2026, 4:33pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/20 "2026-05-20T16:33:50Z")
I think it’s ## 195398 ## At least that number appears in the email response subject heading. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [May 20, 2026, 6:37pm UTC](https://forum.yarbo.com/t/power-board-issue-b009/6089/21 "2026-05-20T18:37:50Z")
That’s the one [Next page](https://forum.yarbo.com/t/power-board-issue-b009/6089.md?page=2)