# Power Board Issue

**URL:** <https://forum.yarbo.com/t/power-board-issue/1078>\
**Category:** Hardware Issues\
**Created:** [April 14, 2025, 2:41am UTC](https://forum.yarbo.com/t/power-board-issue/1078 "2025-04-14T02:41:38Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![m\_hostetler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/m_hostetler/32/376_2.png) [@m\_hostetler](https://forum.yarbo.com/u/m_hostetler)\
**Post date:** [April 14, 2025, 2:41am UTC](https://forum.yarbo.com/t/power-board-issue/1078/1 "2025-04-14T02:41:38Z")

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I have a new issue. app says “power Board Issue” can’t do anything including controlling it manually. It’s alive, but can’t be moved

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**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\
**Post date:** [April 14, 2025, 2:52am UTC](https://forum.yarbo.com/t/power-board-issue/1078/2 "2025-04-14T02:52:07Z")

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We’re really sorry for the issue you’re experiencing. This is related to a power control problem. Our support team has already arranged a replacement for you, and it should arrive within two weeks. We truly appreciate your understanding and patience.

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**Author:** ![David1](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/david1/32/959_2.png) [@David1](https://forum.yarbo.com/u/David1)\
**Post date:** [May 19, 2025, 8:13pm UTC](https://forum.yarbo.com/t/power-board-issue/1078/3 "2025-05-19T20:13:35Z")

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I have also just experienced the same issue and am trying to contact the company but just get voice mail on the phone.

How do I get this problem with my power board sorted out?

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**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\
**Post date:** [May 19, 2025, 10:12pm UTC](https://forum.yarbo.com/t/power-board-issue/1078/4 "2025-05-19T22:12:19Z")

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In the app when it first opens, click on your profile at the top right and goto support center. You can open a ticket there. Or you can go to [support.yarbo.com](http://support.yarbo.com) and also open one there.

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**Author:** ![Arnaud](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/arnaud/32/997_2.png) [@Arnaud](https://forum.yarbo.com/u/Arnaud)\
**Post date:** [May 23, 2025, 1:13pm UTC](https://forum.yarbo.com/t/power-board-issue/1078/5 "2025-05-23T13:13:34Z")

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I have this message twice. Power board faild  
First one, i can move yarbo whith app.  
2nd i can’t do anything.  
I’ve press power button for 30s. Yarbo have “reboot” and it works after.

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**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\
**Post date:** [May 23, 2025, 1:35pm UTC](https://forum.yarbo.com/t/power-board-issue/1078/6 "2025-05-23T13:35:11Z")

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It’s always best to have Yarbo support check it out and let them tell you to do this. This resets some safety checks and I don’t recommend bypassing that until support directs you to. 99% of the time this is a false positive because of not shutting down the rover before disconnecting and reconnecting the module. A reboot usually clears this. If not, best to have support check it out.

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**Author:** ![Arnaud](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/arnaud/32/997_2.png) [@Arnaud](https://forum.yarbo.com/u/Arnaud)\
**Post date:** [May 23, 2025, 1:38pm UTC](https://forum.yarbo.com/t/power-board-issue/1078/7 "2025-05-23T13:38:25Z")

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Ok i ll open ticket next time.

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**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\
**Post date:** [May 23, 2025, 2:57pm UTC](https://forum.yarbo.com/t/power-board-issue/1078/8 "2025-05-23T14:57:42Z")

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No need to wait. They can check it out at anytime. If you have the dates/times it happened they can definitely look at the logs (assuming it hasn’t been too long).

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**Author:** ![gbaker67](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/gbaker67/32/264_2.png) [@gbaker67](https://forum.yarbo.com/u/gbaker67)\
**Post date:** [May 28, 2025, 7:33pm UTC](https://forum.yarbo.com/t/power-board-issue/1078/9 "2025-05-28T19:33:38Z")

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I get the same issue every time i take off the mower to clean and put it back on the core. What i have done, i restart the yarbo and it clears the error. Will it cause damage in the future?

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**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\
**Post date:** [May 28, 2025, 7:35pm UTC](https://forum.yarbo.com/t/power-board-issue/1078/10 "2025-05-28T19:35:30Z")

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It possibly could. Always power the rover down before disconnecting and connecting any module.

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**Author:** ![gbaker67](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/gbaker67/32/264_2.png) [@gbaker67](https://forum.yarbo.com/u/gbaker67)\
**Post date:** [May 29, 2025, 5:42am UTC](https://forum.yarbo.com/t/power-board-issue/1078/11 "2025-05-29T05:42:16Z")

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I will try that. I have used the emergency stop when i change modules. Thank you for your reply.
