# Suspended by User Before Perimeter Laps **URL:** \ **Category:** Software Issues\ **Tags:** lawn-mower\ **Created:** [March 15, 2026, 6:02pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563 "2026-03-15T18:02:26Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [March 15, 2026, 6:02pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/1 "2026-03-15T18:02:26Z")
Lawn mower is running for the first time with firmware 3.12.0 this year. I’m seeing a new problem since last season. After completing the main portion of the plan but before starting the perimeter laps it stops and the app reports “Suspended by User” I not doing anything in the App when this occurs. Anyone seeing similar behavior? ---
**Author:** ![steve](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/steve/32/816_2.png) [@steve](https://forum.yarbo.com/u/steve)\ **Post date:** [March 15, 2026, 10:59pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/2 "2026-03-15T22:59:04Z")
I had two unexpected “suspended by user” with the S1 this season, as well. I do not know if they were related to the perimeter. ---
**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\ **Post date:** [March 16, 2026, 8:29am UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/3 "2026-03-16T08:29:41Z")
Hi there, we’re unable to confirm the root cause of the issue at this time. Could you please submit a support ticket so our support team can investigate further and provide you with a solution? This will help us look into the issue more thoroughly and identify the cause. Thank you for your understanding. ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [March 16, 2026, 12:05pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/4 "2026-03-16T12:05:44Z")
I don’t think I have enough detail to open a ticket yet. I don’t feel like going in circles with support this early in the season 🙂 I’m going to try a couple things like changing the Mowing Order to Boundary 1st and Area 2nd, and separately changing the Perimeter Direction. That option is new to this firmware and maybe something isn’t being initialized correctly until it’s changed once. We’ll see. ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [March 20, 2026, 8:19pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/5 "2026-03-20T20:19:17Z")
Started cutting a new area tonight that hasn’t seen 3.12.0. Out of the gate it’s starts cutting the perimeter laps clockwise even though Perimeter Direction is set to Follow Original Path. This is unchanged as this option wasn’t available last year. Clearly this doesn’t work. As it’s going clockwise, it’s running into everything, buildings, fences, etc. This is a result of the back end of the tracks ignoring the boundary. It gets to area under a tree stops and reports unable to navigate around obstacles. There are no obstacles and it won’t continue no matter what I try. Finally it reports cannot continue from No Go Zone. GPS is green the entire time. Lost it’s way for no reason. Finally I stopped the plan, reset the direction to counterclockwise, turned vision Off and started again. Everything is working. More untested garbage completely breaks the mower. I would expect nothing less from Yarbo at this point. Repeated regressions are norm. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [March 20, 2026, 9:08pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/6 "2026-03-20T21:08:10Z")
Curious if that’s the direction that you originally mapped that area? It should follow that way, if that’s how it was originally mapped. ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [March 21, 2026, 12:15am UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/7 "2026-03-21T00:15:46Z")
Mapping was counterclockwise (right antenna to border) It started the perimeter opposite of that and ran into everything. This area was set to do the perimeter first from last year. I never made it through the first lap to see if t continued to the main area. After I reset the direction, it did proceed to the main without stopping with “suspended by user error”. A little more data but, it didn’t make me feel any better about the performance. The vision is still trash. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [March 21, 2026, 12:34am UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/8 "2026-03-21T00:34:09Z")
That’s really odd. While it isn’t perfect, I’ve had really good luck with the vision in the one area I run it. ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [March 21, 2026, 12:47am UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/9 "2026-03-21T00:47:10Z")
This is what I curious about in my initial post. Does it have something to do with initialization of the direction option after the update. This is only anecdotal, but still a data point. The dismal perimeter performance running opposite of mapped is not encouraging. Since this firmware update was done in mower off-season for most of us, I doubt there’s much user feedback with the mower module. Honesty, the internal testing feels like it’s done in a Teams meeting. This is exactly what I was concerned about testing before the season was in full swing. I’m done sugarcoating things in year 2 of ownership. ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [March 21, 2026, 11:55pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/10 "2026-03-21T23:55:58Z")
Guess I’m the only one! Just my luck. I reset all my areas and toggled the direction to counterclockwise. I don’t have time to babysit right now. ---
**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\ **Post date:** [March 23, 2026, 7:49am UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/11 "2026-03-23T07:49:26Z")
Thanks for sharing the detailed description — this does sound abnormal and will need further investigation from our support team. If the setting is set to “Follow Original Path” and the area was originally mapped counterclockwise, Yarbo should follow that exact direction. It shouldn’t reverse or behave differently from the mapped path. If you continue to see unexpected behavior even after switching the direction to counterclockwise, please feel free to reach out to our support team so we can take a closer look and assist you further. Appreciate your feedback! ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [March 23, 2026, 8:02pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/12 "2026-03-23T20:02:39Z")
Had another “suspended by user” over the weekend. It wasn’t related to the perimeter laps. It was in the middle of the area this time. In a different large area, it didn’t complete the area after a recharge. It sat on the dock and charged to 100% until hit Resume. It seems more flakey than ever. ---
**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\ **Post date:** [March 24, 2026, 3:53am UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/13 "2026-03-24T03:53:43Z")
Thanks for sharing this. Based on the information provided, it’s a bit difficult to determine the exact cause. I also wasn’t able to find any related support tickets from you in our system. To help prevent this from happening again, we recommend submitting a support ticket. Our team can then look into the logs, identify the root cause, and provide a proper solution. ---
**Author:** ![mberning](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/mberning/32/869_2.png) [@mberning](https://forum.yarbo.com/u/mberning)\ **Post date:** [April 24, 2026, 7:23pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/14 "2026-04-24T19:23:52Z")
Having the same issue. Happing at least once in each area of my plan. It’s defeating the purpose of having it scheduled. Have to babysit it all day. ---
**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\ **Post date:** [April 27, 2026, 9:29am UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/15 "2026-04-27T09:29:26Z")
Have you received the latest firmware update 3.13.1? Does the issue still occur after updating? If so, please submit a support ticket regarding the problem, and we’ll be happy to assist you further. ---
**Author:** ![andris.leja](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/andris.leja/32/503_2.png) [@andris.leja](https://forum.yarbo.com/u/andris.leja)\ **Post date:** [April 27, 2026, 11:52am UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/16 "2026-04-27T11:52:18Z")
just a related side question about the perimeter direction. So if I mapped the area clockwise but then edited the area and mapped let’s say 1/4 or 1/3 of all perimeter counter-clockwise. What will be the original direction for Yarbo when mowing? For sure it will do the perimeter in one direction and not switch the direction in the middle. And of course I have no clue which direction I mapped each area. 😄 ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [April 27, 2026, 12:41pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/17 "2026-04-27T12:41:49Z")
That’s a very interesting question and an edge case I’m sure they didn’t consider. You’ll have to let us know how it goes. @Yarbo-Forum any thoughts? ---
**Author:** ![cobradunn](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/cobradunn/32/298_2.png) [@cobradunn](https://forum.yarbo.com/u/cobradunn)\ **Post date:** [April 27, 2026, 12:44pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/18 "2026-04-27T12:44:45Z")
My money’s on it using the original mapping direction and not the edited direction, but curious as well. ---
**Author:** ![bryan.wheeler](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/bryan.wheeler/32/215_2.png) [@bryan.wheeler](https://forum.yarbo.com/u/bryan.wheeler)\ **Post date:** [April 27, 2026, 12:50pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/19 "2026-04-27T12:50:14Z")
I agree, but it got me wondering. I could see it potentially switching directions inadvertently. ---
**Author:** ![andris.leja](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/andris.leja/32/503_2.png) [@andris.leja](https://forum.yarbo.com/u/andris.leja)\ **Post date:** [April 27, 2026, 12:51pm UTC](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563/20 "2026-04-27T12:51:25Z")
No, it’s not switching directions. … or I’ve been lucky to edit and finetune all my areas the same direction I mapped them … if so, going to buy a lottery ticket 😆 [Next page](https://forum.yarbo.com/t/suspended-by-user-before-perimeter-laps/5563.md?page=2)