# Ticket # 242910

**URL:** <https://forum.yarbo.com/t/ticket-242910/7780>\
**Category:** General Issues\
**Created:** [October 10, 2026, 2:10am UTC](https://forum.yarbo.com/t/ticket-242910/7780 "2026-10-10T02:10:54Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Lives](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@Lives](https://forum.yarbo.com/u/Lives)\
**Post date:** [October 10, 2026, 2:10am UTC](https://forum.yarbo.com/t/ticket-242910/7780/1 "2026-10-10T02:10:54Z")

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ATT: Yarbo Support Team

This ticket has disappeared from my support section of the app so I can not follow up there. I am curious as to the status of this ticket.

Thanks

Lane

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**Author:** ![Yarbo-Forum](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/yarbo-forum/32/126_2.png) [@Yarbo-Forum](https://forum.yarbo.com/u/Yarbo-Forum)\
**Post date:** [October 10, 2026, 9:34am UTC](https://forum.yarbo.com/t/ticket-242910/7780/2 "2026-10-10T09:34:34Z")

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Hi there, I’ve checked with our logistics team and confirmed that we’ve just arranged for your replacement to be shipped out. You should receive the tracking number soon.

I’m really sorry for the shipping delay, and thank you for your patience!

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**Author:** ![Lives](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@Lives](https://forum.yarbo.com/u/Lives)\
**Post date:** [October 10, 2026, 2:28pm UTC](https://forum.yarbo.com/t/ticket-242910/7780/3 "2026-10-10T14:28:10Z")

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All good. Thank you for the service!! Got first snow today.

Lane

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**Author:** ![B-Mod](https://yyz1.discourse-cdn.com/flex007/user_avatar/forum.yarbo.com/b-mod/32/292_2.png) [@B-Mod](https://forum.yarbo.com/u/B-Mod)\
**Post date:** [October 10, 2026, 2:35pm UTC](https://forum.yarbo.com/t/ticket-242910/7780/4 "2026-10-10T14:35:26Z")

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Please keep your snow over there, way too early for that talk 😀

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**Author:** ![Lives](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@Lives](https://forum.yarbo.com/u/Lives)\
**Post date:** [October 10, 2026, 7:40pm UTC](https://forum.yarbo.com/t/ticket-242910/7780/5 "2026-10-10T19:40:19Z")

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Hoping it will melt early in the week!!! But it’s pretty ugly to the south and west, closer to the mountains, right now.

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**Author:** ![Lives](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@Lives](https://forum.yarbo.com/u/Lives)\
**Post date:** [October 15, 2026, 1:30am UTC](https://forum.yarbo.com/t/ticket-242910/7780/6 "2026-10-15T01:30:30Z")

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ATT: Yarbo Team

Part has arrived and Jack is much happier now!!! Thanks again for going above and beyond by fixing my screw up!!

Lane/Jack