Is anyone else having trouble getting a Yarbo Lawn Mower Pro Module?
I ordered the complete system on July 5. Yarbo charged my card and shipped everything else - including the Core - but only afterward disclosed that the mower module was out of stock.
After I first contacted them they told me inventory was expected around July 23. Support later said inventory had reached the warehouse and that shipping would occur by July 28, but that never happened. And then after more emails last week, I was given a new date - the batch is supposed to be processed tomorrow but I have my doubts.
I still want the system and haven’t requested cancellation yet, but I’m getting really concerned that ongoing support is going to be nonexistent if they can’t even commit to a ship date. Will probably cancel a week short of my credit card’s chargeback deadline here in about 2 weeks.
We sincerely apologize for the delay in delivering the Lawn Mower Pro Module and understand your frustration with the extended wait.
I have checked with our logistics team, and the latest batch of Mower Pro Modules is expected to arrive at our warehouse this Friday. Once the shipment arrives, we will arrange the delivery as soon as possible.
We truly appreciate your patience and continued support. Please rest assured that we will continue to provide support throughout your Yarbo ownership journey and do our best to ensure a smooth experience.
I have the same issue and I ordered last week so according to your response the latest batch should have arrived at your warehouse 2 days after I ordered #55445. To date my order still shows “We are preparing the items for shipping”. I too received everything except the mower module so I have a $6k robotic paperweight with no notification that there was any shipping, or out of stock delays. This does not bode well for the 30 day trial period.