Yarbo Tips & FAQs | Vol. 1

Yarbo Product Talk
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:waving_hand: Hello Yarbo Community!

We’ve gathered answers to some frequently asked questions from the forum, along with a few helpful tips to enhance your Yarbo experience. Take a look—you might find something useful!

1. Submitting a Support Ticket – Tips for Faster Assistance:
To help our support team resolve your issue more efficiently, please include the following information when reaching out:
:white_check_mark: A detailed description of the issue
:white_check_mark: A screenshot of any error message (if applicable)
:white_check_mark: Photos or videos showing the issue
:white_check_mark: Approximate date and time when the issue occurred

2. Track Maintenance Tip:
Apply Yarbo Track Grease every two weeks to keep your tracks in top condition and ensure smooth performance.
:link: Available here: Yarbo Track Grease

3. “Find My Yarbo” & 4G Connection:
If 4G is turned off and your Yarbo goes out of Halow signal range, the “Find My Yarbo” feature will not work.
:backhand_index_pointing_right: We recommend keeping 4G enabled to ensure the safety and traceability of your Yarbo.

4. How to Restart Yarbo:
Go to: Yarbo Settings > Safety Settings > Restart Yarbo System It’s that simple!

5. What’s the Difference Between “Reduce Boundary” and “Exterior Area Expand”?
:small_blue_diamond: Reduce Boundary: Moves the entire mapped area inward to avoid tight edges or obstacles. The mowing route will adjust accordingly.
:small_blue_diamond: Exterior Area Expand: Allows Yarbo to extend slightly beyond the boundary to make smoother turns. This setting doesn’t affect the mowing route itself.

6. Forum Upload Issues :

  • Due to a compatibility issue, Android users accessing the Yarbo Forum via the Yarbo app may experience difficulties uploading pictures, videos, or files. We apologize for the inconvenience caused. As a workaround, please access the Yarbo Forum through your browser to upload these contents.

  • Please note, the maximum file size for pictures, videos, and files is 30MB.

Hope these tips help! Feel free to drop more questions or tips below :backhand_index_pointing_down:

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I thought the guidance on greasing tracks was every 2 weeks. If in fact it is 2x per week, it might be good to have the core do this using a reservoir of grease manually refilled less frequently.

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Along with some of the suggestions I’ve seen regarding having an hour meter for both running and specifically mowing time, maybe the greasing schedule should be by hour of operation rather than per week? Depending on the size of a person’s yard, twice a week might actually be too much.

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For a lot of people twice a week would be after every mowing session. For those who only mow once a week thats a lot of grease. :grin: As others have said this needs to be stated by hours used.

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I really hope it was a translation error. I believe the grease frequency to be closer to once every two weeks (on average).

For me, this is 24,000 sq. ft. covered every 3 days. This equates to a greasing every 112,000 sq. ft. of area covered or every 20 hours of runtime.

Of course, greasing may have to be more or less frequent based on weather and other environmental factors (as well as the type of grease used).

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I apologize for the confusion. I have corrected it to every two weeks.

2 Likes