Hello Yarbo Community!
We’ve gathered answers to some frequently asked questions from the forum, along with a few helpful tips to enhance your Yarbo experience. Take a look—you might find something useful!
1. Submitting a Support Ticket – Tips for Faster Assistance:
To help our support team resolve your issue more efficiently, please include the following information when reaching out:
A detailed description of the issue
A screenshot of any error message (if applicable)
Photos or videos showing the issue
Approximate date and time when the issue occurred
2. Track Maintenance Tip:
Apply Yarbo Track Grease every two weeks to keep your tracks in top condition and ensure smooth performance.
Available here: Yarbo Track Grease
3. “Find My Yarbo” & 4G Connection:
If 4G is turned off and your Yarbo goes out of Halow signal range, the “Find My Yarbo” feature will not work.
We recommend keeping 4G enabled to ensure the safety and traceability of your Yarbo.
4. How to Restart Yarbo:
Go to: Yarbo Settings > Safety Settings > Restart Yarbo System It’s that simple!
5. What’s the Difference Between “Reduce Boundary” and “Exterior Area Expand”?
Reduce Boundary: Moves the entire mapped area inward to avoid tight edges or obstacles. The mowing route will adjust accordingly.
Exterior Area Expand: Allows Yarbo to extend slightly beyond the boundary to make smoother turns. This setting doesn’t affect the mowing route itself.
6. Forum Upload Issues :
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Due to a compatibility issue, Android users accessing the Yarbo Forum via the Yarbo app may experience difficulties uploading pictures, videos, or files. We apologize for the inconvenience caused. As a workaround, please access the Yarbo Forum through your browser to upload these contents.
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Please note, the maximum file size for pictures, videos, and files is 30MB.
Hope these tips help! Feel free to drop more questions or tips below