Chute Blocked (No Chute Rotation)

My chute is jammed and won’t rotate!

I have unlocked a new error in my snowblower, “Chute Blocked”. I thought this meant there was a buildup of snow in the chute that prevented more from passing, but it actually means the chute won’t rotate.

I read on the official Facebook group that powering down the core will release the motor and allow the chute to rotate, but when I tried this the chute was still stuck.

Trying to rotate the chute in the app causes a brief strained electrical motor whine).

We’ll see how my support request goes. Has anyone else experienced this?

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Hello. Is there ice/snow buildup around the base of the chute that could be restricting its ability to turn?

Personally, I’d probably explore removing the chute to see if something is jamming it from rotating.

Good luck. Please let us know what you find out.

Hi there, I’ve checked your support ticket in our system, and based on our initial analysis, there may be an issue with the chute mechanism. Once we receive confirmation from our R&D team, we will begin the replacement process for the snowblower module. We appreciate your patience while we work toward a solution

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This isnt another ‘Left Wheel Blocked” type thing, is it?