Come on Yarbo!

Support & Solutions
1

What in the actual F!

Again 1 of my cores has no idea what a NGZ is for.

Again and again I find my core totally unaware of its own dimensions and has put the mowing head through a NGZ only for the whole F N to get hung up on a stump that I now have to drive over an hour to get unstuck!!!

Why bother with NGZs if the unit isnt going to adhere to them?

This problem has been around for a while now. Never used to have to deal with this crap!

People doing the coding need to step it up a notch or 2. You are driving new potential customers away and causing a whole bunch more current customers to regret buying these machines!

Do better!

2

Yep. I watch mine spin through NGZs repeatedly. This has been reported by lots of users. There have now been (2) firmware updates since and nothing has been done to correct it. SAFETY ISSUES need to be addressed promplty.

3

I’ve said it many times they need to start over on the software. These patches are not working and are breaking more than they fix.

Maybe it’s time for a new dev team or hire it out third party, something.

4

I haven’t used my Yarbo for mowing for a couple of weeks due to the drought, so I haven’t had the pleasure of seeing this problem first hand yet.

But it is rather disturbing that basic safety functionality continues to get worse.

5

Please rest assured that our team is continuing to investigate the issue of Yarbo moving outside mapped boundaries or entering No-Go Zones.

Could you please submit a support ticket and include the approximate date and time when the issue occurred? This will help our technical team locate the relevant logs and investigate the case more accurately.

We take every related report seriously, as each case helps us identify the root cause and work toward a reliable long-term solution.