Enhanced Diagnostics Recording and Submission

The current protocol for using record in diagnostics pre supposed you know the issue is going to occur or you are having the issue again because you are running the map again so you know to turn record on. This becomes and elongated process and I have heard from many users and experience how cumbersome the process is: - using record screen on the iPhone, getting an accurate time stamp etc.

When an alert happens like slippage you hit okay and it is gone.

Proposed Enhancement
When these alerts happen a square over that alerted location should appear within the work plan still frozen there, then you press something that submits the diagnostic info for that square. Now it auto references the location, alert type, and time stamp. Much less cumbersome. All the data is there already. Why try to extract this info with the user via timestamps and screen recordings? More work on Yarbo’s end to try and decipher.

3 Likes

We understand that this process can be cumbersome, and we appreciate your feedback. We will pass your suggestion along to the relevant department. Our goal is to improve communication efficiency and provide you with the fastest possible after-sales support. Thank you for your valuable suggestion!

2 Likes