I ran into a situation just a few days ago where I found my Yarbo well into a large No-Go Zone. It must have figured out that it was somewhere it wasn’t supposed to be as it had been moving back and forth a few inches for about 50 minutes. This was on the latest firmware. I got the “stuck” error message multiple times over the 50 minute period before I checked my phone. Unfortunately, I neglected to take a screenshot of the Yarbo in the enabled NGZ, but logging was enabled and I have since turned off logging, so they should be intact. This is the third spot on my lawn that my Yarbo has torn up. Do the rest of you have similar spots where your lawn has been damaged?
I opened a ticket and am awaiting a response from support.
I’m sorry for the inconvenience caused by this issue. Yes, Yarbo should never enter a No-Go Zone, and we understand the seriousness of this situation.
I have shared your concerns and the urgency of resolving this issue with our team for further review. Thank you for your patience while we work on improving this.
Hi there! I’m sorry that I don’t have a clear timeline to share at the moment. I understand that you’d like to see this issue addressed as soon as possible, and I’ve already passed your feedback and request on to our team. We’ll share any updates as soon as we have more information.