Do you have any screenshots you could share? I’d suggest opening a ticket if you haven’t. Sounds like a bug but maybe we can see something in the screenshots.
We haven’t encountered this type of scheduling issue before.
As Bryan mentioned, could you please share screenshots of your current schedule settings and submit a support ticket with the details? This will help our team investigate the issue further and understand what may be causing the conflict detection.
I’m attaching screenshots as requested.
I have 3 schedules all starting at 5:30pm on different days. No overlap.
1 on M & F starts at 5:30pm
1 on T & Sa starts at 5:30pm
1 on Sun & W starts at 5:30pm.
No problem, they all work. Nothing overlaps.
Then I changed the one on Sun & W to start at 8:30pm instead of 5:30pm
The app disabled that schedule, and when I try to turn it back on it gives me the error “Schedule overlaps with an existing one”.
There is still no overlap. I’m not sure why this is occurring.
@bryan.wheeler, unfortunately, It’s ANY of them. This is just the one I tried THIS time to get my screenshots. I’ve tried multiple times deleting and re-creating each of the schedules.
For SOME reason, it just doesn’t like if I change ANY of them to 8:30pm (or later).
This seems like a bug to me. Probably something with the timezone conversions. However, I am curious if you tried deleting them all and making the first one the 8:30PM one, then create the 5:30PM ones?
Based on the settings you shared, there should not be any schedule conflicts. Could you please submit a support ticket regarding this issue with detailed information? Our team will investigate further and help identify the cause.