My son also named it BumbleBee. Feels like the natural name. Wonder how many Yarbos that have it.
A LOT of them are named that.
My in-house vacuums have been Rover 1, Rover 2, Rover 3 for a few years but Wife keeps saying Roomie and Alexa isnât smart enough for Rover so, i named mower as Rover and vacuums Roomie. Still looking for something more unique.
When it wasnât working, I named it LawnOrnament. But now that it seems to be working again, I changed it to Mowpheus. Iâm a big fan of The Matrix.
Mowjob Gary
My current core is named #5.
The one replacing it on Thursday will be named #6.
It prefers seductive Cylon. 
I miss that showâŚ
Me too. Rumors of another one.
I canât believe poor @steve is going to be on his 6th core, that is just crazy.
At least it shows Yarboâs commitment to making things right.
But it should not have taken 6 tries to get it right. Where is quality control? Yarbo will be out of business if they keep this up, that is a lot of $'s in shipping, and a lot of work and inconvenience for the customer to keep doing this change out.
Initial quality control really needs to be beefed up. Both for new equipment, as well as the ârefurbishedâ equipment.
As Iâm thinking about itâŚ. I wonder if some of the problems are due to the shipping process from China. Big heavy boxes getting rattled and shaken while in transit. Maybe they need to do QC on each new robot when it arrives in the US before shipping out to customers. Youâd think they could have an automated test process that validates all subcomponents.
When I was watching the live streams during the 24 Preorder, one of the things that âsold meâ (among many) was the fact they stated they would do whatever it takes to get the customer back up quickly (yes, I understand the irony in that statement at present), and they would ship a new module or core if that is what they believed the quickest path to resolution is. So I wonder how much of these multiple core replacement scenarios fall into that category? Personally, I think the hardware gets blamed way too often. Mind you, it has issues too, but I donât think near as many as people assume based on their replacement process.
I get this, but they canât keep on this path. QC has to be put into place to prevent some of this. But yes, I heard the same talk and that played a part into me buying one.
I hope that soon they can re group and get all of this under control, software and hardware both.
I have high hopes for Yarbo to build a reputation and a household name with their products. For that to happen, they need to put 75% of their efforts into developing concierge quality customer facing support and service. That means putting regional and local customer support and repair facilities in our time zones with empowered and technically proficient personnel to be able to diagnose and take mitigating actions with minimal ping-ponging of emails and phone calls. If they succeed at that, then they could be as critical mass as Xerox machines or Ring cameras. There are plenty of me-too mower companies out there popping up all over the place. There are few to none that have the âit factorâ of the fully modular platform that attracted us to the products. They have a limited window for getting to this milestone though, to avoid the stigma that might be put on them.
I donât push my Yarbos (2) as far as many here because of relatively simple use cases. Iâm hoping the above can mature along with the technical capability when my use case widens in the next two years. So far, they have performed well for me.
Thanks!
Kevin Schlosser
Buzz LightYar (24 Y)
Bumble (26 Y)
I know they are working hard on building out repair centers and dealer networks. These kinds of things donât happen overnight and take a lot of time, effort, and resources. I think theyâll get there.
I hope theyâre able to do something toward that end. Shipping one of these things is several hundred dollars, times two for the return. The ârepair it yourselfâ options are going to be important once warranties start to expire.
Well now it is my turn, yarbo wants me to get a #2 for me.
Mine was acting up, then I calibrated the BMS and Iâm awaiting a new mower module, which should arrive Friday. Iâm on mower #2 nowâŚso this will be #3. My core just three a Power Board error. I almost closed out the case on the battery/power issue. Not sure if itâs a symptom or the cause. I may be on core #2 soon. ArghâŚ