I’ve had my new Yarbo 2024 for about a month, but only the core module. I’ve had the Mower Pro module for just a bit more than 48 hours. I probably have one of the most rural mountain yards (4 acres) I’ve seen discussed here, reddit, and facebook. In the last two days this beast has been completely impressing us. Almost seems a little too good to be true.
Perhaps its because I worked out all the connection bits and mapping weeks ago, so the Mower Pro was pretty much plug and play. I only have made a few no-go zone adjustments, but only so that it mows closer than the no-go zone I had before.
My 4 acres is mostly pasture weeds, uneven, littered with wood and whatnot that the dogs play around with all day, dug up holes from the dogs, poison oak (small stuff as we keep it at bay), and very steep hills. It just takes everything in stride. For sure I can see it would take two passes in alternate angles to have it perfect, but I guess I am used to that concept as we have a robot vacuum at home.
Now I just can’t stop thing that I hope it is reliable.
P.S. I have almost pulled the trigger on buying the Yarbo since I started researching these back during Covid. I decided I didn’t want to be a beta tester. Right now, I am feeling glad I waited. Great device.
You’re over the hard parts it seems. I’ve had mine since October 7th 2024 and love it. Does it have its weird software issues, sure. But it will get worked out. But I didn’t have to manually mow my lawn at all this year. That’s huge.
Congrats on your Yarbo, and the success with the Mower Pro!
Welcome to the community. I think you’ll find that there are a bunch of folks here that are more than willing to answer questions, offer advice, or just chat about whatever’s on your mind.
You did the right thing by taking your time to get things set up perfectly.
Don’t worry about the honeymoon phase. Just keep enjoying the robot and posting questions when you have them.
Thank you for sharing your experience! We’re glad to hear that Yarbo is performing well in such a large and challenging terrain. We truly appreciate your trust and patience, and we’ll continue improving reliability and overall user experience.
If you have any questions or suggestions in the future, feel free to reach out — we’re always here to help!
Sadly my core has failed. It started having issues charging. I called support and they said the coils have failed. I am just outside of the first 45 days of activation and they want to send me a referb unit. I asked to be escalated to get a new one. I’ve only had the mower for a couple of weeks.
This scratches my biggest fear at this point. Will the yarbo last…. Its been absolutely awesome so far for maintaining our yard and exceeding our expectations. Our yard has never looked this amazing before. I hate to say it, but how they Limited the extended warranty doesn’t show a lot of confidence in their own product reliability. Uggg
I’m curious, what do you mean they limited the extended warranty? What did I miss? Looking at their site they still offer a 3 year extended that is on top of the included 2 year.
I agree. It’s available to all existing users for an additional 3 years. The $5k cap would certainly cover the cost of a new core and possibly a module bundle.
Go to the Fedex ground site and plug those numbers in to see what it costs to ship the core to say Chicago.
The fine print on the documents I saw showed a max payout of 5k if memory serves.
When I ran the numbers earlier I figured 5k would cover two repairs. And now I see that I “may” get to pay for two way shipment instead of that being covered by the extended warranty.
That plan is sounding worse all the time.
My shipping was from central Ohio.
I’m about 5 and half hours from Chicago if I were to drive it.
Feels like a single repair under this “extended warranty” is going to be quite expensive.
I read the warranty as a replacement plan more than a repair plan. Most third party warranty claims do it this way. Why repair when they’ll cover the cost of a replacement core? New 2 year warranty with that. You also have that $500 founders credit to cover shipping or repairs.
Ok, yeah. Personally, I decided to YOLO it and toss the boxes. I hardly ever do this with things until they’re firmly working and sometimes even then I keep them. The problem becomes with so many boxes, where to store them. The Yarbo boxes are quite large and I decided that I won’t need them so it’s safe to get rid of them.
Man I hope I’m right! At the end of the day, while expensive, they do sell new boxes. Also, if I would have a problem maybe that would be the excuse to visit Chicago finally. In all honesty, I’m just hard core crossing my fingers that my devices are going to outlive my warranty.
I threw mine out recently. It was a chore lol. One or two boxes a week. Surprised the trash service just took them whole. I think you’ll be fine. They ship the replacements in boxes for shipping back. Really was no point in keeping them. I’m sure their model will evolve to local repairs too as the dealer network is built out and they are hopefully trained or at least have first hand experience.
My replacement core came from Rolling Meadows, IL. Does that mean they have a service center there? That definitely changes shipping cost as apposed to shipping to California.
You’d file a claim with the insurance provider and they would advise. I’m guessing Yarbo would have to diagnose it and recommend a course of action. So I’d actually start a ticket with Yarbo first. That’s just my take on it. Would love to hear @Yarbo-Forum thoughts and guidance.
You can contact either our support team or the insurance provider to initiate after-sales service. Any applicable repair costs would be covered and deducted from your insurance claim allowance.
