When I go to Yarbo.com and login to my account, it takes me to the shop.com login. when logged in with my Yarbo.com email and password, I can see my profile and order with top Menu in chinese. I am unable to see my points for redemption. @Yarbo-Forum where should I go to see my points.
thank you. But I can no longer order from points and can only redeem for coupon.
Unless I’m mistaken, the new process is to redeem your points for a coupon, then use that coupon towards the item you wish to order.
Same redemption value, but this is a more streamlined method.
It shows that I have 57K points, but doesn’t give me any way to redeem them.
Looks like they updated the portal again. It’s different from what I saw a couple of days ago.
And no, I don’t see a way to redeem right now either. I suspect the portal upgrade must not be complete yet.
I bet they are going to bring back the old way of redemption for items or coupons. Honestly, the default way of being able to select a redemption amount was ideal in certain circumstances. Hopefully they allow that as well.
Hi there, thanks for bringing this to our attention. I understand how confusing it can be to see the points balance but not have the option to redeem them.
We will work on resolving it as soon as possible. Thank you for your patience in the meantime.
thanks
Has the points issue been fixed yet?
It has
How are they accessed now?
Thanks. Hidden much?? 
Just a bit.