After the latest update it takes a long time to calculate the map. When it starts it goes to the starting point and I get a message that the blades need to adjust but Yarbo does not start.
Anyone else having this experience?
I did restarted the Yarbo a few times. Should it disconnect the battery and wait a bit and see if this helps?
Thanks
1 Like
I have a relatively small yard. Since the update I have noticed a pop-up that states it’s calculating the route, it lasts about a second or two. I had never seen this before. In my case it’s not a big deal but if you had a large yard I could see this taking some time. Someone with a larger yard will have to chime in.
2 Likes
Hi
It takes me about 3 minutes to calculate the route for my biggest work zone (about 1.5 acres). I can’t compare with previous firmware as I am a new owner so it updated right away when I activated my Yarvo. It seemed long to me but unsure if it is normal…
2 Likes
Yarbo added the “Calculating” message (I think) in the FW before V3.9.10/V3.9.16 to let folks know, “Yes, I’m working, and here’s what I’m doing.”
My Areas are small (biggest is about 7000 sq.ft.) but my map ridiculous, but that message is there for only a few seconds. Perhaps the larger the Area, as in your case @Micke, the longer it takes, as it would need to calculate all the mowing lines around whatever No-go Zones and all that.
@peterfabri18 - I have seen either the “getting blades up to speed” or “blades need to adjust” and then the Yarbo not starting ONCE only. I don’t remember what I did – I think I paused and resumed the Work Plan – and it went to work. I haven’t seen that issue since.
Doing a hard power cycle is pretty much standard practice, so please try. If this is repeating itself, hit the Record button (bottom of the Diagnostics page), start taking a video if you can (Support finds videos helpful), make the problem happen, turn off Record, and then take everything and open a Support case, letting them know the date-time when the problem happens so they can look at the logs you recorded.
I hope you are able to find a simple workaround for this while Support investigates your case.
3 Likes
Thank you Ken. I will try to do a hard power cycle and see if that works. Thanks
1 Like
I have noticed an increase in calculating time but it hasn’t been significant and does seem to correspond with area size.
1 Like
My map is taking forever to load as well and within the last few days won’t load at all. I’ve tried restarting as well and still doesn’t correct it. The latest today is Yarbo went out to mow, came back and recharged to 100% then won’t go back to mow where it left off. It lost it’s last location so has to start all over again. Has anyone else had this issue?
1 Like
@Yarbo-Forum I’ve submitted a ticket. I did a reset also unplugged the battery. After calculating the map Yarbo goes to the starting point and then it get the message adjusting the blades’ but Yarbo just sits there. See attached screenshot. Any solution or tips?
Thank you
1 Like
Set your module clearance to low and see if that helps.
2 Likes
Thanks Bryan. Is it me or do I do not see that setting anymore. I know it was there before, but I don’t see where it is now? 
Where is it now? Area setting or… ??
2 Likes
@peterfabri18 - Area Settings, Advanced Settings, Module Gap - they’ve changed it.
4 Likes
Got it. But is it the same setting? It seems different to me. Anyway it was on low… Or loose as it is called now
2 Likes
Try lifting the module up or pushing it down while it’s sitting there with that message and see if it triggers it into action.
2 Likes
Ok, I’ll try and let you know (when I’m home). Thanks Bryan
2 Likes
Yarbo has done this to me a couple times. I was able to pause the plan, use the app to run the blades to 1.2 inches, up to 4, and back to mowing height.
YMMV
2 Likes
Ok, let me try that tomorrow. Thanks Ken
2 Likes
We’re sorry to hear you’re experiencing this issue.
Thank you for providing the screenshot and detailed description — that’s very helpful. Our support team is currently reviewing the information, and we may need one of our technical experts to check the system logs in order to identify the root cause.
We truly appreciate your patience as we work toward a solution. If any additional steps are needed, our team will follow up with you shortly.
Thanks again for bringing this to our attention!