Hi — thank you for your thoughtful message and for being part of the Yarbo community. I’m really glad to hear Yarbo has been saving you time each week. That’s exactly what we built it for, and hearing that it’s delivering real value always means a lot to our team.
Let me go through your questions one by one:
- Mounting the blower to the rear of the Core
This is a great idea and very likely feasible. We’ll need to do some further evaluation on our end, but if there’s strong demand from users, we’ll prioritize it accordingly.
- What’s the biggest challenge Yarbo is facing right now?
I believe the biggest challenge is continuously improving the product to ensure long-term stability — while also providing excellent service to both current and future users. That’s not something you can solve overnight, but with determination and investment, our entire company is committed to putting users at the center of everything we do. From customer service to R&D to supply chain, we are united — and together, there’s nothing we can’t overcome.
- What are Yarbo’s top priorities for the next quarter, and how do they align with the long-term strategy?
Our top priorities for the next quarter are threefold:
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Improving user satisfaction
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Enhancing product reliability and ease of use
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Expanding our global operations across production, service, and support
To support these goals, we’re significantly increasing investment in R&D, server infrastructure, and data calibration — all critical to delivering a more stable and intelligent experience.
These short-term efforts are fully aligned with our long-term vision. We recently secured a new round of funding to accelerate progress. This round brings in not just capital, but also strategic partners. For example, the Chairman of SharkNinja has joined us, bringing world-class global manufacturing expertise to help us reduce costs and shorten delivery times.
We’ve also gained strong backing from deep-tech investors, which helps us speed up innovation and improve the user experience for both new and existing customers. With these resources, we’re laying the foundation for sustainable growth and scaling Yarbo to its full potential.
- How does Yarbo’s culture influence its success, and what will you do to strengthen it?
That’s a great question. From my perspective, Yarbo’s culture is one of the most important reasons we’ve made it this far — and it will be the foundation of our future success.
At our core, we are a user-centric company. Putting our customers first isn’t just a slogan — it’s embedded in how we make decisions, prioritize features, and respond to feedback. At the same time, we invest deeply in our people. We offer structured training, growth opportunities, and real ownership, because we believe that empowered, growing team members are the ones who best serve our users. This creates a positive cycle: happy customers inspire proud teams, and strong teams continue to improve the product.
Yarbo isn’t a short-term venture. We’ve been building this product for a decade. We’re not here to chase hype — we’re here to solve real problems with long-term value. That means staying committed to our users and to our team, even when the road gets tough.
Looking ahead, I will continue strengthening our culture by protecting that balance — staying true to our mission, investing in people, and never losing sight of the customer. That’s what makes Yarbo different, and that’s what will carry us forward.
- Can you share a recent difficult decision you made and what you learned from it?
One recent example involved a quality issue with one of our most critical components — the docking station. It’s a complex part with only one qualified supplier, and the issue was serious enough to delay shipments and affect reliability.
We didn’t wait. We sent our R&D team directly to the supplier’s factory and had them stay on-site, working almost nonstop to resolve the issue. It required a huge commitment of time, focus, and resources, but we knew how important it was for our users.
What I learned is that real commitment means showing up — not just in words, but in action. It also reinforced how critical supplier relationships are in this business and how important it is to stay close to the front lines.
- How do you see the industry evolving, and how is Yarbo preparing for it?
We believe the next few years will mark a major turning point for consumer robotics, especially in outdoor and yard applications. Robotics is entering its prime, and it’s quickly becoming a natural part of everyday yard care. This is a long-term trend we believe is here to stay.
What sets Yarbo apart is our ability to offer true all-season, all-scenario coverage — something that remains unmatched in the market today. From the very beginning, we’ve focused on innovation at both the product and system level. We now hold over 400 patents, which gives us a strong foundation to lead in this emerging space.
As the industry evolves, we also expect greater demand for reliability, localized service, and supply chain resilience. That’s why we’re investing heavily in global deployment — not just manufacturing, but also logistics infrastructure and local service teams — to ensure we can scale quickly and support our users wherever they are.
We’re building not just for today’s market, but for where the industry is heading — and we’re positioning Yarbo to lead that future.
- Is there a new technology you’re excited about?
Absolutely — one of the most exciting technologies on our radar is the rapid advancement of AI and large language models. We’ve already begun integrating these tools into our internal workflows to boost productivity and strengthen organizational capabilities.
Looking ahead, we believe this technology will deliver significant value to our products — improving not just performance and reliability, but also how the product adapts to different environments and interacts with users.
As AI continues to evolve, our vision is for Yarbo to go beyond being just a tool. We see it becoming a true intelligent assistant for the yard — capable of understanding, learning, and working alongside users in a more intuitive way. Large model technology is a critical piece of making that vision a reality.
- How do you measure success at Yarbo, and how do employees stay aligned?
At Yarbo, we define success by how much value we deliver to our users . Our mission is clear: to build a product that genuinely makes yard maintenance easier, smarter, and more accessible — and to bring that solution into millions of households around the world.
Everything we do, from product design to pricing strategy, is built around that user-centric vision. We measure success not just through sales or market share, but through user satisfaction, product reliability, and real-world impact.
To empower our team to align with this vision, we focus on transparency, ownership, and purpose. Everyone at Yarbo understands the “why” behind their work. We invest in employee growth through training, cross-functional exposure, and a culture that rewards user-focused thinking. When people see how their role directly contributes to customer value — whether in engineering, operations, or support — it creates deep alignment.
Over the last 2–3 years, we’ve also made meaningful progress in supply chain efficiency and product development, achieving around 20% cost reductions year over year — even amid global uncertainty. But we’ve never chased cost savings at the expense of quality. Our approach is to increase value while lowering barriers, including reducing MSRP to make Yarbo more accessible to more users.
Ultimately, our goal is to build something truly meaningful — not just a tool, but a trusted assistant in every yard. And the way we’ll get there is by keeping our users at the center and empowering our people to work in service of that vision every day.
- What is Yarbo doing to ensure local warehouses stay stocked for fast turnaround?
We’ve adopted a rolling inventory strategy to ensure that local warehouses stay well-stocked for fast turnaround. First, we maintain a baseline safety stock, typically set at around 30% of our annual forecast, to ensure a stable buffer. As inventory is consumed, we continuously predict demand for the next two months and initiate production accordingly to replenish stock in our overseas warehouses.
That said, during periods of rapid growth, forecasting can be challenging — and occasional shortages may still occur. However, we’re able to respond quickly using real-time consumption data, allowing us to adjust and restock efficiently.
This approach is part of our broader commitment to improving after-sales responsiveness and making sure parts, accessories, and modules are readily available when users need them most.
- What steps is Yarbo taking to mitigate inflation and tariff impacts on customers?
Tariffs and inflation vary significantly by region, and they can have a real impact on consumer pricing. To mitigate this, we’ve spent the past six months building a global manufacturing and assembly network. By shifting production to regions with lower tariff exposure, we’re able to better manage costs — and most importantly, pass those savings on to our users.
We’re also fortunate to have the Chairman of SharkNinja as one of our strategic shareholder partners. His well-established global supply chain and operational experience have been instrumental in helping us scale more efficiently, reduce costs, and improve delivery times.
Ultimately, our goal is to keep Yarbo not only high-performing, but also affordable and accessible — even as global conditions continue to shift.
- What are the long-term support plans for the 24 Core platform?
Principle #1: We will never abandon our existing users.
We’re fully committed to maintaining and supporting the 24 Core and its modules well beyond the initial five-year window. Even as we plan for the future, we continue to invest in R&D to explore ways to upgrade and extend the capabilities of earlier-generation products. Our goal is to ensure long-time users stay supported, not left behind.
Whether through firmware updates, hardware upgrade paths, or new module compatibility, we’ll do everything we can to keep the 24 Core platform functional, relevant, and evolving. Long-term product value and user trust are priorities we won’t compromise on.
- Who does Yarbo see as its main competitors?
At Yarbo, we see ourselves as our main competitor. We’re not following an existing roadmap — we’re creating one. As a pioneer in this category, we’re building something that hasn’t existed before, which means we’re constantly innovating, iterating, and challenging our own limits.
Our focus isn’t on chasing others — it’s on surpassing ourselves: improving reliability, expanding functionality, and continuously raising the bar to better serve our users. That drive to do better each day — for the user — is what defines our mindset.
- What is Yarbo doing to address missing/incomplete features?
This is a fair concern. Due to the complexity and variability of real-world user scenarios, it’s challenging for any product — especially one as new and versatile as Yarbo — to cover every use case right out of the gate. This can sometimes result in a gap between what’s advertised and what individual users experience.
That said, we take this seriously. We’re actively working to close that gap by broadening support for more diverse environments and continuously improving feature stability. Our teams are prioritizing updates that expand functionality, improve consistency, and deliver on what was promised.
We’re also learning from real user data and feedback every day, which is helping us accelerate progress and refine our roadmap. Our goal is not just to check boxes, but to deliver features that work reliably across real-world conditions — and we’re committed to getting there.
Thank you again for your thoughtful questions and support. We’re building this together — and I deeply appreciate everyone who’s on this journey with us.
— Allen