Auger will not turn on using hand controller

New to the Yarbo world ..I am trying to use the hand controller with the snowblower module. All of the functions are working except the auger will not turn on. Have reviewed the videos and reread the set up menu, but to no avail. Just can’t get the auger to start..can’t figure out what I am doing or not doing right..suggestions please..

Make sure you are holding BOTH LT and RT buttons. Hold them for a few seconds, the auger will activate. Continue holding, then you can eventually let go of one of them.

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Thanks for your help, I appreciate it.

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