Yarbo has been on the charger for almost 24 hours. (That’s rare) and the app says it’s charging and at 96%.
I doubt it’s charging, but ready to charge if the battery falls out of the BMS comfort zone.
Yarbo has been on the charger for almost 24 hours. (That’s rare) and the app says it’s charging and at 96%.
I doubt it’s charging, but ready to charge if the battery falls out of the BMS comfort zone.
Put a ticket in, seen this a few times. They will do something on the rover and fix it if I recall correctly.
I just noticed this same behavior today. I never saw it before.
@jasonrusso @ken.w.gregory check and make sure you didn’t get the new firmware 3.9.10+ pushed. This could also explain the charging. It doesn’t always resume charging after a firmware update (usually hot fixes it will). If it doesn’t, it auto starts charging again around 90%.
I’ll send Yarbo to charge and give him a rest and see if I can get the update.
I got the update a few days ago. When that happens the app doesn’t say it’s charging.
Something else I just noticed, the app says charging, but the LED isn’t flashing.
Strike two - Big Battery Button went Yellow again today. Battery temperature well below 45C.
Ayup, a recent thing for me anyway, as in the last coupla days. I do have the new firmware.
I’ve also been seeing the battery % stay at 100% when mowing sometimes when it should be losing a few percentages. This I’ve seen before. It’s happening somewhat regularly now.
if it’s solid green or blue, that’s normal. Also normal not to charge immediately after the update when the battery is above 90%.
No update yet, so I’ll have to take. your word for it.
Sorry for the delayed response, and thank you for your patience.
I’ve reviewed your support ticket and noticed you mentioned the issue has been resolved—great to hear! If the problem reoccurs, please don’t hesitate to submit a new support request. We’ll be ready to assist.
Based on your initial description, we currently suspect the issue might be hardware-related. Should it happen again, including any additional details in your ticket would help us investigate more efficiently.