Extended warranty?

Warranty, Return and Refund
1

I’ve seen a few people over the past few months ask if Yarbo offers an extended warranty. A very good question! I have not seen an answer for that which I assume means currently that they do not.

With all the recent power problems, I think it is a fair question. Nobody wants to get past the 2-year mark And end up with a $6,000 paperweight set.

I’d like to hear Yarbo’s thoughts on this.

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Great question!

We will be offering extended warranty options, but the policies are still being fine-tuned. One key thing to mention is that most of Yarbo’s components are modular, meaning they’re designed for quick and easy replacement—like the linear actuator, antenna with coil, bumper, tilt sensor for the mower, and more.

That said, we understand that not all users are comfortable with DIY repairs, so we’re considering different extended warranty packages after the 2-year period. Some ideas include:

  • A package where we ship replacement parts for users who prefer to fix things themselves.
  • A package where Yarbo is sent back to our maintenance center for professional repairs.
  • A simple exchange program for major issues.

We’re still working on the details, but Yarbo’s hardware is built with a goal of lasting 8+ years, and we’re fully committed to supporting our users long-term. Before finalizing the extended warranty, we’ll conduct surveys and gather feedback from the community, so stay tuned!

And who knows—maybe by then, you’ll be upgrading to a new Yarbo! :wink: Haha. Let us know your thoughts!

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I don’t think that current owners should have to purchase an extended warranty. Yarbo should give all current owners an extension to the current warranty since they supported the product and have taken on working through the numerous issues this product continues to have. Go above and beyond, Yarbo, and extend everyone’s current warranty out a couple of years while we continue to help you develop your product!

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Totally agree with this comment. If the people at Yarbo were honest with themselves and their customers, they would realize that many of us have had multiple issues with this machine because of development flaws, poor software, and poor instructions. Some issues have definitely shortened the life of some components. The repairs I have had to make do not make me think the repairs will ast forever without recurring breakdowns.

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