Is there a way to buy parts that arent listed on the web site.
I like to have a couple of spares of high breakage items.
Ie, the 3 bolt disk that the low mount RTK antenna mounts on.
Or can I get the little internal part the antenna screws into in that puck.
Buying idler wheel bearings would be nice.
Im mean what happens when the warranty period is up and I need a new set of castors for the mower? Like I need now.
Yep. Multiple people have asked for the full exploded view and parts list.
Dealers should be able to assist you with this as of right now.
FYI the casters can be sourced at Harbor Freight. Just bring a dead one with you and find a match.
I’m sorry, but these parts are not currently available for individual purchase.
That said, I’ve heard similar feedback from many users who would like access to spare parts and replacement components, especially for commonly worn or damaged items. I’ve already shared this feedback with our team, and we understand the value of having these parts available for purchase, particularly after the warranty period.
Thank you for bringing this up. User feedback like yours helps us prioritize future improvements.
Any suggestions on how to find a dealer? The find a dealer page doesn’t work (interactive features/map broken), I can’t get a reply from support, etc. I just need this harness Mower Hook Lock Wiring Harness Cut25 I guess I could order it from Denmark, but that seems like a long way to go for a USA customer 
People keep bitching about them not having a store to buy parts, I don’t get it, they just ignore us. It would not take much effort to make this happen, they already sell consumable parts, not hard to expand on that.
Reach out to bourbonyarbo.com Alan is a authorized dealer I trust and a great guy.
I’ve asked the team to review your ticket as soon as possible, and I sincerely apologize for the delay.
On June 26th they finally replied and said they would send a replacement harness and that logistics would be in touch with me directly. So far I have not heard from logistics, but I am hopeful that I’ll at least have a tracking number or something before this mower has been down for an entire month for a simple part replacement, which will be on the 6th of July. I’ll let everyone know how it goes once I have the shipment on the way. I might still reach out to that dealer and see if I can’t buy one as a spare for the shelf given the extended turnaround time!