PhantomBlower Behavior

The first module I received out of the 4-1 MP + Trimmer (T1?) was B1. So for 2 months I wore this thing out before S1s arrival. Worked pretty well in the yard only. I like it a lot. So a couple days ago I mapped 2-3 additional areas and a pathway with the S1 attached. Today I put on B1 to run my pathway and 2 driveways. Absolutely unusable due to phantom obstacles on the areas and pathways (Obstacle Avoidance disabled)I mapped with S1. Kept failing and wanting to return to base.
Did I miss a hot fix ? Because this isn’t how it was working after the past update.
Blower in the area and on the pathways would go 10-15 feet pause to increase blower speed, same in the areas, and crazy ghosts.

Did this before I ran the plan-
Didn’t hotswap
Battery unplugged
Swapped module
DC Restarted
Powered on
** Started Plan**

Open a ticket. I believe they have a remote fix for this.

1 Like

Submitted.

1 Like

Hi there, I’ve seen your support ticket in our system, and it looks like you were referring to a different issue in that ticket. The zero-turn behavior on the docking station when starting a work plan is a known issue, and it will be fixed in the next hotfix.
As for the phantom obstacles detected in the areas and pathways, this will require further investigation. We’d really appreciate it if you could share more details about this in your support ticket so our team can look into it more thoroughly.

2 Likes

YF-I think I snuck another support ticket in there.
I am going to try to run the plan again today to try to duplicate the behavior it displayed yesterday. Stay tuned.

2 Likes

Record issue in diagnostics can be helpful for Yarbo to troubleshoot.

Turn Record Issue on, duplicate the issue.

Turn Record Issue off.

Note the time of the occurrence in your ticket and let them know you had Record Issue enabled.

You probably already know that but others may not.

3 Likes

@ken.w.gregory I appreciate the attention to this problem and helping with the solutions.

2 Likes

Submitted the behavior via email with recorded issue, video and screen shots of the map. Basically the blower is unusable now due to this situation. Took it an area it had run before had so many phantoms it quit, returned to dock, but failed to dock because of phantoms.

I’m attached to it because it’s the only thing I had to tinker with for 2 months. Haha

Basically used it with almost no issue just small improvement suggestions.

I know this is a priority but I can’t ignore it now that I saw it.


SIDE QUEST SIDE QUEST SIDE QUEST SIDE QUEST


If :snowflake: hasn’t flown hook up your blowers and see if you have the issue too.


This is what happened today 11:48-12:14 pm
Keeping in mind absolutely nothing is there.

2 Likes

@ben.karrow Did you ever get a resolution to this?

I started using the Blower module this past week. The first area we had it do it did AMAZING. After that we’re seeing lots of phantom obstacles. I had it do the driveway and it basically got itself stuck in a circle of obstacles for 20 minutes and then returned to the dock to charge.

I’ve checked that the cameras are clear on the front and back.

Any suggestions?

I turned on report issue and ran it again on the driveway that was 95% cleared.

Ticket ##133115

1 Like

@w0ger
I have not yet. They are still working on it. Keep me updated on yours as well.

2 Likes