In the app, when I go in to Diagnose Tools, and select details (which normally takes me to the DataCenter 360 degree sky plot view of satellites), I just get a black screen with “Measuring signal strength”. Anyone else?
Yes known compatibility issue with the app currently. Should be fixed in the next app update.
Apparently not known by support…
Thank you for reaching out and for the screenshot.
The screen you’re seeing usually appears when the diagnostic data is still loading. This can happen if the connection between your phone, the Yarbo Core, and the Data Center is not stable or if the devices are too far apart.
To resolve this, please try the following:
*** Move your phone, the Yarbo Core, and the Data Center closer together (within a few feet).**
*** Ensure Bluetooth and Wi‑Fi connections are active and stable.**
*** Wait a few moments after repositioning, then try to open the diagnostic page again.**
If the issue persists after trying these steps, please let me know and we’ll look into it further.
That doesn’t surprise me
For some people it still works. Not sure how they broke it for some, but not all. Same as there are at least 2 versions of firmware for the DC.
Hi there, sorry for the confusion caused by some information not being properly synchronized on our side. I’ve already shared this with the relevant team so we can improve the consistency of the information being provided.
As Bryan mentioned, this appears to be a compatibility issue, and it is planned to be fixed in the next update.
Thank you for your patience and understanding.
@Yarbo-Forum and … when will the next update be released?
The next update is currently under internal testing. We still need some additional time for PPP testing and further improvements before it is ready for release.
We appreciate your patience and will share more updates once we have further information.