I have had my Yarbo for about 3 weeks. I was able to use the mower with the remote prior to connecting the data center. I was able to update the data center and thats when my troubles began. My data center is flashing red all the time. I can’t connect to Bluetooth, wifi or the remote. I have tried several times this past week to solve my issues, but haven’t been able to. I tried reaching out to support and they told me to try everything that I already have. That was July 13. I haven’t heard anything from them since. I have reset the data and the core unit several times. Every time I try to use the app, I get a message that it can’t connect to the network.
I am so frustrated with the lack of support from Yarbo and I’m going to return this junk and get my money back.
So your Yarbo app won’t connect to the data center and also won’t connect to your core? Flashing red is normal during the install process. This usually means that the data center just needs to be initialized (installed in the app). If it was already installed and working and now is flashing red it could indicate an RTK issue but could also just need to be reinstalled in the app. If you can connect to your core just fine with the app, that might be all it is.
I can’t connect to the core with the app or remote. I can only connect to the rtk on the data center with the app and the light will be a steady blue but that is the only thing I can connect to. I can’t get wifi or Bluetooth to connect either.
Ok this sounds like a communications issue on the core. Post your ticket number here and @Yarbo-Forum can check on it and get it escalated for you
Where do I fine the ticket # ?
Ticket #103072