Fair warning: This may be TL;DR but I will try to keep it short.
I started reading reading the forum the day after it was first posted and read every post and reply since then, until leaving for a 3 week vacation. Upon returning, it took 15 days, just to read all of the posts that Yarbo customers, and potential customers, posted during that time.
That said, I want to thank Yarbo staff for all of their hard work as they are learning how to address customer comments and concerns! One particularly impressive set of posts was the survey for requests BEFORE working on a change, and hope they will continue surveys in the future!!!
A huge thank you to all of the people that have found work arounds and posted them in the forums to help other users until wants and suggestions can be implemented. Thank to all of the people that have taken the time to answer posts and give feedback! Including but not limited to @bryan.wheeler, @Ken, @ken.w.gregory, @ Steve just to name a few!
A huge thank you to all of the customers! Whether you had problem(s) that needed to be fixed and you waited patiently, or if you had multiple problems that haven’t been fixed and are waiting patiently until they find a fix!
Lastly, I want to thank all of the people that have had multiple problems and are fed up with everything at this point! As the old saying “The squeaky wheel gets the grease” goes, each of you has helped to make Yarbo a more responsive company. (even if the still have a long way to go)
Sorry this was so long but I really wanted to thank everyone for their part in helping Yarbo become better.
PS… In case you think I own “one of the few Yarbo’s that has never had any problems”, as one post stated, my personal Yarbo has been down since June 6th. The replacement core is scheduled to arrive on Monday July 7.