Tom C, I like what you usually have to say. History lesson: I was told that I would receive my investment by August, then told by the end of August, then in early September, then I would receive tracking information, at the latest, by September 19th. Now I have been told that I will receive the tracking email by early next week.
I realize by now, people are trying to make promises that they are not able to provide. So, on that note, you probably are giving us all some good advice about relaxing. So take it for what it is worth, should be starting second batch tracking information, early next week.
I havenāt been on this forum for very long at all but I have read quite a few posts that read as impatience over anything else. Many here have historical knowledge, Iām sure some is accurate and some is just complaining (it can be hard to decipher between the two but certain people stuck out pretty quickly which camp theyāre in which means nearly every post is taken with a grain of salt). For those who have had to deal with all sorts of crap due to being such an early adopter/beta tester, I get that. Iām sure things would be frustrating but coming into Yarbo just a month ago, personally, from all the recent videos Iāve watched put out by Yarbo you can pretty easily tell there is still work to be done to make it a solid product. If you bought based on the marketing weeeeeeeeell, thatās a tough deal. Weāre still in the very early days of this tech (Yarbo spec robots).
I agree with others saying some other manufactures can smoothly turn, or navigate better around objects, or donāt shut down in heat. To be fair, there isnāt another heavy track based unit out there also designed for towing heavy loads and year around work. A 1:1 comparison is going to be tough to do for quite a while and comparing Yarbo to a plastic mower doesnāt seem all that valid.
As for the Mower Pro, I said in another post that I personally feel there may be a terminology issue with their delivery timeline. I saw where they said the Mower Pro would āshipā at time x but I think what they really meant to say was it would āshipā¦from the factory overseasā at time x. That would have made a huge difference, I think, in setting expectations. Adding how once the Mower Pro arrives in the US/Canada/wherever, theyāll make their way to distribution centers, then on to local shipping hubs (I may be using incorrect lingo here, Iām not in logistics), then to last leg by FedEx. I donāt know, I may be wrong with this assessment.
I will say, Thank You to all the early adopters and PPP members because without them going through lots and lots of testing, things would be much, much, worse. ā¦that is if Yarbo would even be around at this time. Even with the current shortcomings, I do believe Yarbo is working hard on the backend. Could they improve their communication and development maturity, oh yeah. Do I hope they continue to test and refine the firmware for the Mower, Blower, Trimmer, during the Winter months so we have an even better product next season, yup.
If they could redirect their marketing department to firmware devā¦.manā¦weād have the perfect yard robot in like 3 hours.
To me, most of the repetitively reported Yarbo issues can easily be broken out into a few categories:
-Improper expectations - People who for whatever reason didnāt understand that Yarbo isnāt a āunbox it, plug it in, and press Startā kind of robot. Partially caused by the next category below.
-Exaggerated marketing promises by Yarbo - āWe have a Tow Modeā. āSure, you can mount the blower on the backā. āThe trimmer will be released in the Springā. Etc.
-Improper installation - Things like RTK mounted incorrectly. Yarboās dock not in a good place. Not really putting thought/effort into setting up no go zones and area boundaries. Those kind of things.
-Poor customer service by Yarbo - All the Chat GPT generated emails combined with poor follow up, language barriers, and the lag between responses.
-Poor quality control by Yarbo - Issues with antennas, Cores that are DOA out of the box, dirty refurb units, bad M1 units, etc.
Yarbo has a very unique and ambitious product. Itās a great idea, and I am really looking forward to them succeeding. But I think better emphasis needs to be placed on each of these categories so that they have a higher level of customer satisfaction going forward.
The people buying $7,000 robots are Early Adopters by nature. And we are very influential in what other people end up buying. I think it is critical that these early purchase experiences be as positive as possible. And I think with a bit of effort, Yarbo can attack these categories individually and make significant improvement.
This is a great response, rgloverii.
Improper expectations: I agree they are dumbing down the actual requirements (marketing). Iām technical and spent a lot of time reading what others did with their install and realized hardly any, that I saw, follow the ārulesā to install. To be fair, probably every single install is differentā¦a nightmare for product dev and support I imagine.
Exaggerated marketing promises by Yarbo: I think all your examples are before my time here but Iāve read a few. The tow mode specifically sounded like it was a verbal thing vs in the marketing material as a delivered feature on the siteā¦I could be wrong.
Improper installation: 100%
Poor customer service by Yarbo: Iāll say Iāve thought about the language/culture differences as well. The ā24 hour responseā communication due to being on the other side of the world isnāt ideal. 24 hour response is all over the site so no bait and switch there but I think weād all like a more real-time support, phone, forum, or email. To meā¦support for this type of product would be a nightmare. I liken this to selling an enterprise network (my experience) to someone for their house then having to support their config, install, and maintenance. Makes me sweat just thinking about that.
Improper expectatios: as in being able to enable the cameras for obstacle avoidance?
Improper installation: as in being able to enable the cameras for obstacle avoidance?
The only way this thing will somewhat work is to have it set to gentle contact, otherwise it is literally afraid of its own shadow. Having to disable a major safety feature is not a small oversight. This should have been fixed months ago.
After weeks of tweaking the setup I finally have it mostly working. I still have a few areas that I have to mow manually because Yarbo is incapable.
The first unit I got lasted about three weeks until a board short circuited. They later sent out goo to everyone to fix the problem which was a known issue. My replacement unit was a new design to address that issue.
Before I bought/received my unit I literally watched every video Yarbo had posted, read every post in this forum (that I had access to) you can easily verify that. After receiving the unit I read all the manuals twice. After all of that I still had issues with basic functionality.
Snow blower: my major gripe with the snow blower is that it doesnāt respect snow throw areas. While blowing along the street it will throw snow and ice into the street or into your garage while adjusting the chute. It should stop the auger and core while adjusting, it doesnāt.
Mower: Twice it got stuck under my truck. One of those times I had to jack the truck up to get it out. Sometimes it would work fine. Other times it would drive under the truck or get stuck backing up in a dead end. It drove forward fine but would vear off course on the way back and get caught up on the porch landing. This isnāt on an incline, itās totally flat. Since you canāt move forward after a collision is detected I had to go out and manually drag it.
There are other issues Iām not going to rant about here.
If youāve read this far Iād like to say I actually like the unit but I wouldnāt recommend it to a casual user. To say most of these issues are self inflicted is specious. There is still a lot of room for improvement.
Just realized that my primary interest is to get my Pro Model, while the majority of fellow Yarbo users, are more interested in solving problems they are experiencing. Either I am lucky, or my placement of the data center in a position that can reach any of the spots in my one acre yard, or my persistence on redoing any mapping that was having problems, or the downloads over time. Not sure which or if any of those possible reasons are relevant to the fact that my only problem revolves around the inability of spinning razor blades to cut all types of grass in my yard. There are just inevitable clumps of grass that resist those blades. So, I believe once I get my Pro Mower, I will have the autonomous mower that I set out to find when I began to wonder, is there actually such a machine out there.
Given my experience with it, I donāt think youāll have an issue with it cutting those random clumps. Itās a very good mower. One of the PPP users just posted it taking down thick brush. Which he strongly advised it was not made to do and shouldnāt be done, but he did it for the sake of testing. I took down some small saplings that were just starting to grow up about 3-5 inches as well. Itās very powerful. Tall and thick grass and weeds are no issue for it that Iāve seen.
@Fishy
Hi there ā based on when you placed your order, youāre in the third batch and should receive your tracking number before Friday. We appreciate your patience and understanding!
Yippy!!! 
Any chance that you can see when I can expect my tracking number?
And, while you are looking for Paulās tracking number can you provide me with an update on when I might expect my tracking number?
Woo Hoo! My pro mower is on the way. It should be here Friday!
Canāt wait to try it at the bee yard. Tired of renting a trailer for my riding mower. The large blades will go on right away.
Now I just need a second core and Iāll be cooking! Working on that part.
Kevin
Buzz LightYar
Nice! Please keep it posted.
@Paul @YugoOfLawnBots Iāve reached out to the relevant team and you can expect to receive your tracking number very soon.
Received my shipping information for the MPro, looks like it should arrive on Wednesday.
Nice, my boss (who I referred) got her Pro shipped today & I got the tracking number. Itāll be nice to play with for whatās left of the mowing season up in WI
FedEx just updated thatine should arrive on Tuesday as well 
I just received an email say mine would be here sometime in November.
It arrived! Woo Hoo!
Looks like I have a new toy to play with on the long holiday weekend!
Let us know how it goes!