Suggestions to Yarbo for Early Adopters to Upgrade to the Mower Pro Module

Yarbo Product Talk Yarbo Lawn Mower
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Hello all,

I was one of the early 2023 Kickstarter group that waited until earlier this year to get the mower delivered (Mower version only). While there are many things I like about the Yarbo unit, I’m very frustrated that Florida Grass (St. Augustine + weeds) just doesn’t seem to cut well with the current version of the mower. Silly me, I guess that I thought razer blades should be enough to cut the grass.

The fact that the mower pushes the grass over, instead of trying to suck the blade of grass to meet the blade on the mower, doesn’t help with our grass here.

As such, I’m seriously considering replacing the mower module to the PRO version. Yet the relatively insignificant price reduction for us early adopters kind of soured me on purchasing the new mower module.

Suggestion to Yarbo:

  1. Can you institute a M1 Mower Trade-In program? Perhaps with the core module, and the $200 savings you offered for the M1 Pro, it might make sense for me to open up my wallet and spend more.

  2. If you don’t want the M1 module back (and truly, why would you?), then I suggest you need to offer something MUCH bigger and better to the early adopters who have been your beta testers and uploaded hours of data, ideas, and support to the engineers to resolve issues. I can freely state that spending another 1K on a mower that routinely loses GPS connectivity, breaks RTK antennas, get clogged two to three times every day in mowing due to FL grass…you get the idea. It’s hard to justify.

  3. Setup a program whereby we can send in the M1 module to get upgraded to a M1 Pro for a low fee. We could do this in the winter timeframe, when the grass isn’t growing much.

I’m excited for the M1 Pro module and believe it will solve a great deal. I’ve had a Robomow for years, and their solid mulching blades were much superior to the M1 setup. Their motor were much easier to replace too. I believe (hope??) that the M1 Pro will get us closer to that 6 year old Robomow design.

Thanks!

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Thank you so much for being one of our early Kickstarter backers and for taking the time to share such honest and thoughtful feedback. We truly appreciate your support, the time you’ve invested in using Yarbo, and the valuable insights you’ve provided along the way.

When preparing to launch the M1 Pro, we carefully considered how to express our appreciation to existing users, especially early adopters like yourself. After thorough internal discussions, we decided to offer a $200 discount to all current users as a consistent and fair way to say thank you.

At this time, we do not have plans for additional trade-in or upgrade programs beyond this offer.

We really hope the M1 Pro gives you the performance you’ve been hoping for — we’re glad you’re part of the Yarbo community.

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Earlier Kickstarter owner here also. Paid extra for the 2024 model, now there’s a “Pro” mower for an extra $2500. NO THANK YOU.

My charging pad hasn’t worked since spring. It pops my GFCI plug even with nothing else on it. The GPS is spotty even though it has access to the sky, it’s just mowing the side of the house and it stops due to lack of GPS. Sometimes it works fine.

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Hi there,

First, regarding the Pro mower, it is designed for more complex lawn environments, so we’re sorry, but there is no upgrade plan for it at this time.

Regarding the docking station issue, I’ve checked your support ticket and would like to help resolve this for you. Just to confirm, are you still using the 2023 version of the docking station? And do you have the 2024 version? I’ve asked our tech expert about your case, and if you’re using the 2024 version, it should work fine with the GFCI plug. If you don’t have the 2024 version, you can contact our support team to request it.

As for the GPS issue, we are continuously working on improving it.

We really appreciate your support as an early Kickstarter backer!