My Yarbo app crashes every time I zoom in. This has been for at least 2 months now, including the latest update.
Using Android on Pixel 10 pro.
I can use my iPad with no app issues.
I have reported to Yarbo. Curious if anyone has found the source of the problem and a fix.
Have you tried deleting the app cache or deleting the app and reinstalling it?
Yes
And just to make sure, I just did it again. The app still crashes after zooming in. Sometimes its immediate, other times it may take 10-15 seconds. But since today’s reinstall, it seems to be crashing much more quickly.
This makes it quite difficult to do any edits in a 2 acre map, or to see precisely where it might have gotten stuck to drive it out.
I assume you’ve installed all the Pixel updates too?
That is correct.
Drop your ticket number here so the forum moderator can follow up on it for you.
Ticket #181667
It’s a known issue. Was hoping someone might have figured out a work around.
These are excerpts from the last response received June 17:
This is a background data processing issue within those specific mobile OS frameworks rather than a fault with your actual layout.
Our developers are working hard to refine the Android app framework so it supports every device flawlessly. We truly appreciate you taking the time to capture this data for us, and thank you once again for your fantastic patience, cooperation, and understanding as we push out these software improvements.
Best regards,
Bryan
Team Yarbo