What makes Yarbo automatic docking fail? I recently started experiencing front snowblower camera becoming offline, then base station needed to reboot in order for rover to get the gps signal. Battery also tanked and only be able to clear out 80% of what it used to clear. I’m with support via email daily.
Could be GPS related or related to some of the other issues you described. To try and correct the battery, unplug it from the core for 4 hours, the connect, power on, and connect the wired charger for 3 hours. It should charge to 100% after it recalibrates. See if your other issues have resolved after that too.
Hi there, sorry to hear about the issues you’re experiencing. I’ve checked our system and can see your support tickets #151533 and #151181. I’ve reached out to the engineers handling these cases and asked them to investigate as soon as possible.
Thank you for your patience, and we appreciate you staying in close contact with our support team.
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Thank you Yarbo! they are sending me a replacement dock, I think weather seal failed or something must’ve happened and made it to stop letting Rover know its location.
I think GPS aid Rover to get close proximity of dock and then dock lets Rover know somehow it’s aligned. My Rover makes it to the dock, cleans it twice, then tries to dock, and it appears that it’s not receiving any signal from the dock for alignment and tries cleaning multiple more times until it fails. Dock has solid blue light and GPS is good at that times.
My front camera lags behind for a minute then turns black. From diagnostics I can tell it’s only camera that has newest firmware.
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My Yarbo is disintegrating a bit by bit 
Now my front camera doesn’t work
Constantly bumping into my parked car
Battery is doing only half the job it used to do
GPS is unreliable
No more docking automatically
Am I the only one experiencing these issues, why?
I’m really sorry to hear about all the issues you’re experiencing, and I completely understand how frustrating this must be for you right now.
@me1 I’ve checked all of your open tickets in our system, including those related to the front camera, connectivity, battery performance, GPS reliability, and docking behavior. Please rest assured that each of these cases has been assigned to our professional field service engineers for investigation. We’re working through them carefully and will address every issue to bring your Yarbo back to normal operation.
We kindly ask for your patience while our team completes the investigations and resolutions. In the meantime, please don’t hesitate to reach out if you need any additional help or have further questions.
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Hello Yarbo
i have not heard for over a week on my replacement dock or other issues!?
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@me1 I’ve checked our system and can confirm that the replacement process has already been initiated. We kindly appreciate your patience while it is being processed and shipped.
We’ll keep you updated as soon as there’s any progress. Thank you for your understanding.
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Given that most of your customers are in the United States, we strongly suggest to have a geographically centralized warehouse (Like Chicago) with availability of spare parts and replacements in stock, I can speak for others that snow clearing is a crucial step in order to get to and from work. Once Yarbo fails, snow will be compacted and built-up, and there is no going back unless it warms outside. My driveway is wavy in height due to this.
They actually do and when stuff is in stock that’s where it comes from. Pretty quickly usually.
I have received a few parts from them before, they all came from China and very slowly
Pretty quickly? It took just about a month for me to get shear pins from Chicago, about 4 hours drive from here. And that was after I had to open a ticket. I finally got them.
Yarbo going off course and ramming into concrete steps was the cause of this. It still randomly does this.
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I hope they have the dock in Chicago then.
1/7/26 started to experience docking issue
1/18/26 emailed my concern and ticket was opened
1/23/26 received the email stating replacement dock will be sent
Still nothing, no communication, no tracking.
I can’t speak to their stock levels but I know that anytime I’ve ordered something (and it was in stock) it came from Chicago and I had it in about 3 days. Key words there, in stock. If it’s not then it’s either waiting for the boat to get to port or getting air mailed from the factory.
I’ve just got an email from Support said that my replacement battery will take 7 to 14 days. Still nothing on the dock.
@me1 Please rest assured that the replacement process for the docking station is also underway. I’ve checked our system and can confirm it is being processed, and you can expect to receive the tracking number soon.
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Happy to report that I’ve got my replacement dock and it’s self docking now. Thanks Yarbo
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It’s been exactly 1 month from date of issue to fix docking issue. Yarbo needs to make this tighter. Also they said they’re holding shipment for my replacement broken camera until broken parts ships back, why add these hostage situations and keep delaying the fix, I’ve had this issue with camera for over a month now, meanwhile Yarbo broke stuff on my property and almost chewed up my dog, it’s a nonsense. If customer is having problem Yarbo needs to stop dragging its foot and playing games. I’m thinking of returning Yarbo for a full refund.
Ticket 151533
I hear you, @me1 — I’ve been through a very similar situation.
I’d strongly recommend calling support directly and requesting a full unit replacement, not just individual parts, ideally with expedited shipping. In my experience, once issues start stacking up (docking, camera, communication, etc.), swapping parts one by one just drags things out.
I also considered a full return at one point. If the unit is ultimately working as expected, that’s great — but at this price point, the system really shouldn’t require this much back-and-forth to get basic functionality stable. Hopefully Yarbo tightens up the process and resolves this quickly for you.
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Hi there — we’re sorry for the long wait and for the frustration this situation has caused. We understand how inconvenient this experience has been for you.
Regarding the replacement camera, we’d like to clarify that, based on our current policy, the replacement can be shipped once the returned battery associated with the other ticket has been picked up. We understand this may feel delayed, and we truly appreciate your patience while we work through the process.
Thank you for bringing this to our attention, and we’ll continue to do our best to support you.