Please add a procedure to remotely clear the mower deck. Like maybe reversing the blades while backing up. Or an accessory brush or wand that it could drive over to clear clumps of grass or sticks. Otherwise I have to drive home from work to clear it, coax my wife into getting dirty, or, just let it stop. Even with my runners off this has been a periodic problem.
By runners, do you mean the blade guards? If so, did you remove the whole assembly or just the sides? Are you mowing in wet grass? Wet grass will cause more build up for sure.
We understand your situation and recognize that this is an issue some users have encountered. We will forward your suggestion to our product team for evaluation to see if it’s feasible. While we can’t confirm its viability at the moment, we truly appreciate you bringing it to our attention!
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The support bracket is still installed. Therein lies the problem because that is where grass builds up when there’s alot of dew.
It is safe to remove the blade guards. They are only there for finger protection and to meet regulatory requirements.