I strongly believe that before implementing advanced items you should fix basic functionality and make product convenient for user to use on daily basis. Do proper UAT, send somebody to a real field (not just area near your office I saw in videos ) with the only task - use product and note down all inconveniences.
Today I was about to map new area. In the moment I started to map area - map is centered as expected but why its so difficult to zoom it in also automatically so I can see in all details what I am doing? I need to do extra click to achieve it instead of focusing immediately on area mapping.
I tried to browse app more and check another items - I switched to netRTK and my map is gone. I saw message about deleting maps but it appeared later. If there is option to automatically backup map what is the issue to trigger it automatically before process that can potentially impact your map? even for mapping new area. In addition I would like to mention that my Mammotion Luba 2x switching to newRTK is happening without deletion of the map. I have my own backup from January but I noticed if I do manually backup today - it says Auto Saved (for my manual backup) and I cant rename backup as previously.
I believe everybody can mention 2-3 inconvenient items here, small fix items with big impact for daily usage.
Sorry to hear about the inconvenience, and thank you very much for sharing such detailed feedback.
We will continue to optimize the product experience, especially around core functions like mapping, NetRTK switching, and backup behavior. I’ve also passed your feedback to our product team for further review and consideration.
We truly appreciate your insights, as real-world usage feedback like yours is extremely valuable for improving daily usability.
Thank you for your patience and support.