My core unit has bricked itself. Network connection failure.
It has been reported to support and upgraded to a technician. I have not heard back. How long do responses usually take?
You can post your Support ticket number here. It helps with the follow up. @Yarbo-Forum
By the count of lot of experience the replies from Yarbo will arrive in 2 business days. This is most of the cases I have experienced and they are my by far my biggest pen-friends starting from this spring.
Hi Allen, I’ve contacted the field service engineer responsible for your case so they can investigate the issue as soon as possible. Thank you for your patience while waiting.
Thank you for the response.
I still have not received contact from tech support
It’s coming on a week without response.
It is unbricked. It was a hiccup in a firmware update.
All is well and it is mowing the lawn right now.
Other than this instance I have had no other issues with my unit. Coming on a year of use.
Thank you for the help, Ethan.