My breaker tripped in my shed and the cordless charging obviously wasn’t working for however long. When I open the app it shows the battery is at 0%. I don’t get any notifications about anything so I had no idea until I went out to check it. Reset the breaker but it won’t turn on at all, plugged the direct charging cord in for a while but it still won’t turn on. Any suggestions?
My understanding is it can take hours. Did the wired charger go solid red? If so, it is charging. If it is flashing red, there is a problem. When it is solid green you are good and fully charged. At that point, I would try the power up. If it doesn’t power on, hold the power button for 30 seconds or longer and see if it comes on.
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Hi there,
I’m sorry to hear the issue. This may need further investigation from our support team. Could you please submit a support ticket so we can look into it and assist you further?
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All good back to 100% might have to put a bigger breaker in the box for the base station
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If it’s a GFCI it can be tricky sometimes. It could be going bad. Do you have a 23 dock or a 24?