I didn’t suggest an onsite survey should be performed. Just that I’ve dealt with, in the Wi-Fi world, and understand how a device can report a “good” signal but in reality it’s bad quality.
People tend to post with issues, not with successes. Also, not everyone is a forum or social media poster…good or bad experiences. Looking at your previous posts, I’m sure I don’t have to say any of this, you seem like a knowledgeable person.
What about the positive posts, they need to be taken into consideration. I read a post yesterday on Reddit with quite a few positive responses that the update has made their Yarbo work better. I’ll guess others exist on the other platforms but I stay away from them. If there is one thing I’ve learned it’s that Yarbo customers can have wildly different experiences with the same hardware and firmware.
Not sure blasting people on here trying to help because, as you say, they’re trying to keep their points up for a monthly award, is helpful. After reading so much prior to purchase, I’ll say that those folks who you’ve pointed out gave me hope that there are people available who are willing to share their knowledge and help others be successful in addition to company support.
Mike, you are the static. I’m trying to help and explain things as I understand it. If you can not understand that the install is critical, especially as more detailed information is made available to the rover with software updates, then I’m not sure what I can say to help you understand. The original post was about not being able to start plans or reinstall the docking station. That’s a potential installation location issue.
There are literally 2 people here on the forum who constantly jump in with negativity and baseless attacks and you are one of them. You’ve taken to deleting your posts recently to obscure it for whatever reason. My motivations for helping have nothing to do with being in the leaderboard. I help because I learn and grow by doing so. At least I’m trying to help people deal with their current situations instead of gaslighting those who are. How many people have you helped in the forum? I thought you were done with this forum anyways?
You’re right about what I wrote in the original post, but not about the incorrect installation. I remember well that the data center simply had to give a stable green light to be positioned correctly, and that’s what I did. Now, after this latest update, the signal in the app has started to become more sensitive, but even before, as I said, a few thick clouds were enough to make it unstable. If this is a robot that can be used year-round, then they need to strengthen the RTK signal to make it stable in other seasons as well.
You are right Mr. Wheeler - I am one of only two on here and any other source that has said something negative. You are right, I don’t get on here and go on and on that this thing is amazing because it isn’t yet. Might be one day, but not right now. My first post on here was Should I purchase the Pro Package? - Yarbo Product Talk / Yarbo Lawn Mower - Yarbo Forum and it has been read nearly 1K times. I suspect that helped a few. Hopefully they went past the research I did and realized not to rely on only you. I am sorry I hurt your feelings by calling out some of the inaccurate info you have passed on.
@Tom.C - I agree I did listen to the same people who are now upset that I called them out for their endless replies to any and every message when I purchased my product. Heck, they had to jump in and for no reason tell me how impressed my research was.
In the end, I suspect I know why the traffic on here is what it is vs. say the Facebook side.
It’s entirely possible it’s something software related but what you’re describing sounds like you might be borderline on GPS signal for the DC. If you check under diagnostics, click on DETAILS under the RTK section and connect to your DC, what do your CNR values look like? It should be the numbers at the top right. It looks like this.
Those number look really good along with the original status 4 screenshot. Assuming that is when it’s docked and your DC CNR’s routinely stay above 37, I would agree it’s not an install issue. All looks really good from what I can see. If you are going from a status 4 to a status 2 (or vice versa when you first open the app) when it’s sitting there and you are watching the diagnostics, that’s an RTCM (data) issue most likely. I would certainly recommend getting a ticket in for them to check it out. A couple other things to check would be make sure HaLow signal is less than -80 and if your rover is on your home WiFi, consider deleting that if HaLow is good. It has been known to cause issues at times if signal gets poor.
Post the ticket number here and the forum administrator can follow up on it for you. There is a lot of troubleshooting steps we covered already here that will be helpful in their assessment. Should help fast track some of the back and forth.
