Having trouble setting up using NetRTK (GPS 99.0 m)

Hi! Excited to get my Yarbo snow blower up and running. Just testing things out while awaiting the module. I was able to test things out by temporarily setting up the Data Center and things worked well with that , but I’d like to set up using only NetRTK and cellular or Wifi (or with the Data Center only transmitting HaLow from a covered space).

I tried unplugging the DC and forgetting the DC in the app, and redoing the setup but it can’t seem to get a location from the NetRTK server.

Also, when I go into create a new map and choose NetRTK, the app crashes, though with a few tries I can pick NetRTK from the Settings…Positioning Server menu (though occasionally this crashes the app as well.) I tried reinstalling the app, erasing the Yarbo, rebooting it as well but I get the same outcome where the GPS distance is always “99.0 m”.

Attached is my Diagnosis Tools info, where the Data Center GNGGA is empty which I think may be reflective of the issue. DC connection type is “4” suggesting that I have successfully set it to use NetRTK. Obviously, the rover has a clear view of the sky. (Relocate yard doesn’t let me do anything since I apparently haven’t moved 20 km.) Cellular appears to be working great, and no difference with or without WiFi.

Thanks! Chris

Rover mode is false, so it didn’t properly initialize the NetRTK. I would try switching back to DC positioning and then back to NetRTK again. If you still get the app crashing, reach out to support and they can switch it for you.

Thanks. Will do since I can’t do it in the app without it crashing.

Hi there, as Bryan mentioned, if you’re still unable to switch to NetRTK, please feel free to submit a support ticket about the issue. Our support team can take a closer look and help you get it resolved.

Thanks. I filed a ticket 242249.

we are having the same issue with a brand new yarbo, when you click use NetRTK while setting up your map for the first time, the app crashes.

open a ticket and see if support can switch it for you.

We’re sorry to hear about this issue. Our team is aware of it and is working on a fix, which will be included in a future update. In the meantime, you can submit a support ticket, and our team will check whether there’s anything we can do to help.

Thank you for your understanding and patience.

Ok, now a few weeks later and after a device and phone software update it appears, I get to a different state. No app crash anymore when I choose NetRTK but I can’t get past the “Initialize” page as the button stays greyed out (see screenshot attached.) As before, this is with my DC unplugged (with the hopes of not using it and using NetRTK instead.)

(Also, despite successfully installing the Snow Blower module, the first page but not the subsequent page show No module though the pictures are correct. The module works fine and is completely controllable by the app but the first page only didn’t update though the next one does–also attached. Looks like a simple bug. Persists even if I unlink and relink the Yarbo to my account, reinstall the app and reboot the Yarbo.)

My previous ticket was 242249.

Initialize NetRTK with the DC on and outside with a good satellite view. Once you do that, you should be able to put the DC anywhere you want and you can use it for HaLow. If you don’t want to, then just turn it off and store it.

Thanks. It looks like that worked.

By the way, what is the best practice after Winter is over in terms of storage? It will be idle and in a garage for the other half of the year. Just leave it on the charger, vs. plug in to the cable port, or neither and unhook the battery? Presumably fully charged beforehand. Thanks again.

I would charge it to 50 to 60% and then unplug it from the core.

Agree with @B-Mod if you want to power down. About midway and charge it up for 15 mins every 3 months.