To further enhance the security and privacy protection of Yarbo, we are rolling out Hotfix Firmware V3.13.8.
The hotfix will be released in batches and is expected to be fully deployed within 3 days.
What’s included in this update?
Security Enhancements for Device Sharing Mechanism Optimized device authentication process and upgraded the dynamic credential system to reduce the risk of credential leaks.
Key Management Security Improvements Enhanced core system services with improved key rotation policies, replacing long-term fixed keys with temporary dynamic keys to increase overall security.
Fixed False Power Board Issue Detection
Resolved an issue where the system could incorrectly trigger a “Power Board Issue” error.
Fixed an issue where cloud map downloads could fail unexpectedly.
How to update:
Please make sure your Yarbo is powered on and connected to the internet. The new firmware will be installed automatically once it becomes available for your device. And there is no new APP version update this time.
If you have not received the firmware update after 3 days, please feel free to contact us at support@yarbo.com.
@Yarbo-Forum Really loving this new hotfix cadence!!
Hats off to the dev team!
That said, I do have a question - What kind of QA process is being done on these new rapid release hotfixes? I would suggest engaging both internal testers as well as external (customer) testers before new releases to minimize the risk of regressions and/or defects sneaking in.
I’m surprised to hear people are disillusioned with this product. I know it’s not perfect but apart from " growing pain " issues, I think it is amazing.
Granted I am retired, love a good technical puzzle and very patient. I also, could live in an area with good GPS coverage.
Yarbo isn’t perfect, but I’ve been enjoying the journey, and once it’s dialed in, it works very well. In fact, I’m considering buying another one!
I think part of it is luck of the draw. There have been a lot of weird hardware problems that can really tarnish the user’s experience. If you get a good core and good attachments, life is good. I think I fit into that category so far.
I agree with you. I came on board with the pre-order taking a big chance. I had a few issues but it was all due to just getting familiar with the whole system and getting to know the hardware and its limits and knowing the app/software end as well. Mind you, I operate my Yarbo from 2 states away and do everything remotely. I am very thankful for this product. The alternative was a $200 charge every 2 weeks for a landscaper.
I purchased my Yarbo mainly for the snow blower. My house sits on top of a long winding driveway and every winter I was beginning to dread the snow. My next step was going to pay over $100K for a heating driveway system installed. Yarbo saved me from that expense and it is pretty cool to work with. Yes I had some bugs at the beginning, the biggest being setting up the data center however once that was solved the rest of the issues were just learning how to make tweaks to the app to accommodate my property. Plus the neighbors thinks it’s pretty cool as well. I’m all in!
For hotfix releases, since the release cadence is much faster, we usually conduct internal testing before deployment to help ensure stability. Please rest assured that we still go through a rigorous testing process before releasing any hotfix updates.
At the same time, we truly appreciate suggestions like yours regarding broader internal and external testing, and we’ll continue working to improve both release quality and efficiency.
This hotfix killed my yarbo. Wont do anything. Sitting on the dock stating bettery issue and wont reqognize any modules. Thx yarbo. Getting so sick off this.
Please try following Bryan’s suggestions first to see if they help resolve the issue. If the problem still persists afterward, please submit a support ticket with detailed information so our team can further investigate it for you.
Tried all off the above. Still says battery issue (B004) . Tried changing between the mower and sam with reebots and all. Nothing changes. Made a ticket 3 days ago #202862. But no reply.
Leave it on the charger and connected to the internet. Update your ticket with all your troubleshooting steps, screenshots, video, photos, etc and give your consent for them to remote diagnose it. That should help speed things up when they finally get to you. Support is pretty back logged right now.
You and two others have mentioned operating your Yarbo from a distance. I really have no idea how you’re managing that. I’ve had mine 45 days. Yes, setting up and debugging the maps is a process, but I feel like I’m mostly through with those issues and it still will not mow even the smaller of the 3 areas I have without requiring intervention. It’s either the error indicating the mower has been lifted (sometimes even happens on the driveway with nothing around to run over), the error saying to wait while blades get to required speed (I’ve checked to verify there’s nothing impeding the motors), and most recently, an error indicating that my left wheel is blocked (it wasn’t, I think it’s the issue where the gearbox locks up). I think I have 6 or 7 open support tickets and am not hearing back on them. Between doing periodic cleaning and intervening when the Yarbo throws an error, it seems like I’m babysitting it every day, all day. So, while I wait for my replacement core unit to arrive, maybe you can share your lessons learned that allow you to operate it completely remotely with a high degree of success and confidence. Thanks!
On your issue with the blade not reaching speed, does it start the job and mow for awhile? Over the last week mine will mow for about an hour or so and then have that error. It seems like it pops up when it’s really hot and sunny out. Maybe overheating? Is your also the left mower blade?
