Hotfix Update: Firmware V3.13.8

Hi there,

I’m sorry for the delayed response. I’ve asked our team to review your case as soon as possible.

Thank you for your patience and understanding.

Yes, it starts and will be running for a while, then I’ll look at the status and see the error on screen. I have no idea how long it was doing that before I decided to check on it.

You might want to check around the cutting motor output shaft by removing the cutting disk or blades and look for debris.

I found this. Thanks for pointing that out. It was driving me nuts.

Thanks for the suggestion. This was one of the first things I did after performing a deep cleaning on the mower.