Hotfix Update: Firmware V3.14.20.2

Yarbo Official Updates & Product Releases
1

Dear Yarbo Family,

We hope you are doing well. To improve your overall Yarbo experience, we’re rolling out Hotfix Firmware V3.14.20.2. This update installs backend improvements only. The hotfix will be released in batches and is expected to be fully deployed within a week.

After updating, the firmware version shown in your app will continue to display as V3.14.20.

What’s included in this update?

General:

  1. Updated Vision Model
  2. Reduced False Power Board Error Reports

How to update:

Please make sure your Yarbo is powered on and connected to the internet. The new firmware will be installed automatically once it becomes available for your device.

If you have not received the firmware update after a week, please feel free to contact us at support@yarbo.com.

Best regards,

Team Yarbo

Hotfix6 Firmware V.3.13.14
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2

I didn’t even get the last update on one of my cores.

3

Did you submit a video ticket? :wink:

4

What are we doing here? Releasing updates that don’t changed the displayed version number is giant NO-NO! Just make it up as you go :slight_smile:

5

I also didn’t receive the 3.14.20 update

Ticket #244611

6

Please submit a ticket, and our team can help manually push the update to your device.

7

We’re really sorry for the inconvenience caused. We’ll work to avoid this kind of issue in future updates.

8

I’ve checked your support ticket, and we’re currently waiting for your response before we can proceed with the next step. Please update the ticket when you have a chance.

9

@Yarbo-Forum I haven’t received any updates except this one. My yarbo is always connected to the internet.

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10

That’s just a standard reminder that the machine needs a stable connection to the internet and it should auto download. Today was the last day for the 3.14.20 firmware rollout. If you don’t have it by tomorrow, I would reply to that ticket and let them know that you didn’t receive it.

11

Maybe it’s bathroom breaktime for the 2 guys rolling out the update one a time to 10,000 machines. I’ll never understand.

12

Today is the last day for roll out, question, why doesn’t yarbo tell people this? What about the owner that is not on FB or this forum?

Next question, now they are sending out firmware with the same name, why? How does someone know if a yarbo has this update or not?

13

I understood that, but based on what yarbo is saying, it seems they are waiting for a response to my ticket as if I had received another email after that one, but that’s not the case.

14

Yeah, the same version number that we can’t see isn’t helpful. But I got the 3.14.20.2 update today. It prompted me to install it. I was already on 3.14.20 and afterwards it still said 3.14.20. That’s how you’ll know you got it.

15

I’d respond then that your machine is connected to the internet and still hasn’t received the update.

16

Not sure how you got an extra decimal point? One of my rovers got a second update, but I do not have any with 3.14.20., so did the firmware install or?

17

So I can see one thing, my quality level sitting on the dock has improved from one or both of these updates. They hurt it in the last update.

I even went so far as cutting down a lilac bush near my dock because the quality was stuck at .1 or .3.

18

I just updated to 3.14.20.2 and all I see is 3.14.20 no trailing period. Also, now everytime I launch the app I get a failed to charge error, again. Rebooted three times. I keep my unit plugged in and am not using the dock. This was supposed to be fixed in the last update. WTF

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19

My question is… if I receive the 13.14.20 directly, does it also include the updates for 13.14.20?

20

That’s how you end a sentence. :upside_down_face:

If you got prompted for an update and the version number remains the same, you got the .2 update.