My experience on the updates and performance after the updates this morning: Updated both firmware and app about 2 hours ago… sent YARBO Snowblower out to clean up the drifts and noticed some issues (showed error with left camera being disconnected which showed briefly, then I restarted app and it s…

Thank you @bryan.wheeler and YARBO support team, my app showed EVERYTHING offline so I had no option to do a “safety settings restart” - anything like that (I was looking for a way to reboot when this occurred and anything with this verbiage was “greyed out” unless I am missing something… GOOD NEWS …

[image] rgloverii: decided to interact with a series of sidewalks Just for giggles - If the apron is tagged as S1, Untag it. When the job ends, I’ve noticed that if mine is on a stack of overlapped areas (where my driveway overlaps my apron), the nav-back-to-dock job sometimes picks the apr…

Charging seems to get off and off after FW3.12 updates. (ticket #153194) I think I need your technical help for charging. I recall that once it fully charged the light turns GREEN SOLID and app says “battery care active”. But after 100% charge, it still flashing GREEN which means still charging, ri…

[image] steve: untag all the sidewalks (if they are) I don’t think that the app has that option of tag for the sidewalk since mine doesn’t. Area has the labels options if you meant the tag as S1 - snowblower.

So I went and deleted all the sidewalks on the driveway apron and ran the job again. This time, it completed as expected and Yarbo went directly back to the dock. Something is really broken with sidewalks. And it’s not getting better.

What you are describing all sounds normal to me. It will charge up and show 100% but continue to “trickle charge” for a while. It will cycle through charge and not charging and I suspect the flashing blue when charging is active in the app is it bleeding off power. You will usually see flashing g…

Dang and I thought it was just me:sweat_smile: [image] Weird routes Support & Solutions Anyone else seeing weird routing after the update? I mean it was sometimes weird before but now it’s a little extra odd sometimes. Even getting long calculation times an…

@alpineracing Regarding a simple way to reboot the system, you can refer to Bryan’s suggestion above—it provides the easiest and most effective method without needing to reset Wi-Fi, Bluetooth, or other settings. As for the recharging and docking issue you described, we recommend submitting a supp…

Sorry to hear about the issues you’re experiencing—an update should definitely not impact the robot’s ability to operate autonomously like this. Regarding the “failed to plan route” error, this can sometimes occur if a No-Go Zone fully blocks a valid passage within the working area. It may be worth…

Sorry to hear about the issues you’re experiencing—that sounds extremely frustrating, especially since this behavior only started after the update. Regarding the recharging and docking issues, could you please submit a support ticket and include as much detail as possible (such as when the issue oc…

This issue will need further investigation by our support team. We kindly ask that you submit a support ticket so the team can review the logs and look into this behavior in more detail.

Latest App (3.17.4 and Firmware (3.12.0) Update Experience and Issues: Today, 1-23-2026

Support & Solutions Software Issues

rcguymike January 27, 2026, 3:07am 22

Dang and I thought it was just me

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Latest App (3.17.4 and Firmware (3.12.0) Update Experience and Issues: Today, 1-23-2026

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