There are times when yarbo (the mower) can have a collision with the back edge of the mower. When this happens it can be really hard to clear that collision state. Being able to clear the collision with the “clear error” button would give better control of the collision recovery.
Also I understand that most collisions happen on the front so forcing backwards makes sense, but when you have a side or back collision, it can be tricky to make Yarbo move enough to clear the error state.
When I am manually trimming or maneuvering I often find this collision reverse back not always possible. I agree, clear error should also actually clear it. Sometimes it’s caught on the rear of the bumper so reversing isn’t possible (as an example).
I’ve been complaining about this for two years.
Hi there, thanks for sharing your suggestion. I’ll help pass your feedback along to our product team for further evaluation.
No offense intended, but how many times do these things need to be “passed along” before something happens. We been getting this standard response for a lot of issues. It’s starts to feel disingenuous.
I completely understand your concern, and we truly appreciate you being direct about it.
The reality is that we receive a very large amount of feedback from many different channels, including community discussions, support tickets, and PPP feedback. During each development sprint, the team has to carefully review all of this input, evaluate the impact and urgency, and then prioritize what can realistically be addressed first.
There are honestly many areas we want to improve as well, but we may not be able to handle every request at the same time. In most cases, priorities are determined based on overall impact, frequency, technical complexity, and how many users are affected.
That said, feedback like yours is still extremely valuable and does help shape future improvements. We genuinely appreciate your patience and continued feedback as we keep working to improve the product and user experience.
Did you ever get a fix to your collision error message. I am having the same problem. There was absolutely NOTHING that the Yarbo could have bumped into. Yet it paused the mowing job and the Yarbo can only be manually driven backwards. I’ve “cleared” the error message multiple times but it does not correct the problem. So I’m stuck with an expensive piece of equipment that I can not use.
You can follow this guide to disable (unplug the bumper) and confirm that it is a bumper issue and then you can use your Yarbo in the interim without it. However, I would switch to a vision based obstacle avoidance mode (moderate bypass) instead of gentle contact. Unless you know you have good NGZ’s defined and that it shouldn’t ever bump into anything.
My response is from May. Not only has almost nothing been fixed, but dozens of things have been newly broken. Yarbo’s resources must amount to one guy in a basement named Claude. NOTHING is getting addressed in the Y platform. Thanks in advance for taking our feedback so seriously!
My guy is named Bryant, he likes vacations.
and well earned I’m sure. The lack of ownership for any of this is just mindboggling.
Hi there, as we discussed in the other post, this issue may be related to the bumper sensors, but we need to further investigate the details to confirm the root cause.
Our FSE team will review your case as soon as possible and work with you to provide a solution.
We’re sorry for the inconvenience caused, and we appreciate your patience while we look into this.