BUYER BEWARE I recently purchased a scraper blade using the points program (5900 points). The web site applied the wrong payment method, so the purchase had to be cancelled. Found out my points are lost. even though the purchase didn’t go thru.
That doesn’t sound right. Hopefully @Yarbo-Forum can assist.
Yes, this can be corrected for you. Your points shouldn’t be ‘gone’. They’ll just need to fix things behind the scenes for you.
It should have emailed you a coupon code when it redeemed. You should be able to use this coupon code during checkout to make the purchase.
Hi there, sorry for the inconvenience caused. Please submit a ticket to our support team, and we will look into this issue and help make things right for you.
Ticket Id
#223677