Will work for a short amount of time if battery disconnected, but happens again a couple of days later
If you are unplugging modules while the core is powered, this could be a trigger. Hot swapping is not advisable. If you aren’t, try holding the power button for 60 seconds when you disconnect the battery next time and are turning the unit back on. I would also suggest submitting a ticket so they can check out what tripped it and make sure there isn’t another issue going on.
Hi there, this issue may require further investigation from our support team. I wasn’t able to locate any existing ticket related to this problem.
Could you please submit a support ticket with the details of the issue? Our team will look into it further and help identify the cause. Thank you!
This seems to be a common problem lately. I’m wondering if it’s temperature related. I’m waiting for my replacement core.
I have looked all over these forums on how to create a support ticket many have done so. but i have yet to figure it out.
Best is to go on the web and go to the bottom of the page and click on help and support, next page it will say ticket, click on that and start a ticket. You can do it in the app but sometimes it is buggy.
Ticket # 225059